Inbound SMS problems

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Cole Edmundson
New member
Username: Cedmundson

Post Number: 4
Registered: 06-2010
Posted on Wednesday, June 16, 2010 - 05:58 pm:   

The message appears in our ESME inside of the SMSIN file

2010-06-16 10:37:25,+15xxxxxxxxx,Text,test,4XXXXXXX

but I cannot locate it anywhere in our Now SMS Gateway user logs

This is a strange problem because I can send outbound SMS without issue

Short Code -> Phone Number (works)
Phone Number -> Short Code (does not)
Cole Edmundson
New member
Username: Cedmundson

Post Number: 5
Registered: 06-2010
Posted on Wednesday, June 16, 2010 - 06:05 pm:   

Here is a log entry from our Now SMS Gateway from yesterday

2010-06-15 15:01:33,user,SMSReceive,4xxxxxxx,+15xxxxxxxxx,477227FE.req,Text,Text=id:477227F D sub:001 dlvrd:001 submit date:100615150129 done date:100615150133 stat:DELIVRD err:000 text:hello
Des - NowSMS Support
Board Administrator
Username: Desosms

Post Number: 2246
Registered: 08-2008
Posted on Wednesday, June 16, 2010 - 11:50 pm:   

Hi,

I'm sorry, but I don't understand what you're asking.

I just don't have enough information on your overall system configuration. So I have no background upon which to interpret what is or what is not wrong.

Please provide a more detailed explanation.

Is this an existing installation and something has stopped working.

Is this a new installation and if so what are you trying to configure (and what confuguration steps have you applied) and what is happening that is not expected.

I'm guessing that you are trying to route received messages for your short code to your application. The SMSIN log suggested messages are being received. How is your application configured to receive them? SMPP client? 2-way SMS command? What have you configured for routing received messages to your application?

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DES
NowSMS Support