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NowSMS Support Forums ⬆ NowSMS Support - SMS Issues ⬆ Archive through December 14, 2010 ⬆ |
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| Author | Message | |||
| Ronald Ison New member Username: Isonronald Post Number: 4 Registered: 09-2010 |
Our Customer have Now SMS/MMS Gateway v2008.10.17 Software Upgrade Agreement for both our MMSc Servers have expired With messages "Licensed for 120 message per minute (2 messages per second) Software Upgrade Agreement is EXPIRED" Can you provide the steps to getting both renewed please? | |||
| Des - NowSMS Support Board Administrator Username: Desosms Post Number: 2482 Registered: 08-2008 |
Hi Ronald, Either call us or send an email to nowsms@nowsms.com with your serial number and company info. You can find additional contact information (phone number) at http://www.nowsms.com/contact.htm. -- Des NowSMS Support | |||
| Ronald Ison New member Username: Isonronald Post Number: 7 Registered: 09-2010 |
Hi Des, Thanks for the reply. My colleague have contacted with Keith and we are able to get a serial. By the way, Can I ask a procedure on how to load the serial ? Is this service affecting ? Do I need to stop the services (e.g SMS Gateway service , MMSC service). Appreciate your response. Thanks again | |||
| Des - NowSMS Support Board Administrator Username: Desosms Post Number: 2495 Registered: 08-2008 |
Hi Ronald, You don't need to stop the service to apply the serial number. However, it is a good idea to stop and restart the service after applying it. -- Des NowSMS Support | |||
| Ronald Ison New member Username: Isonronald Post Number: 8 Registered: 09-2010 |
Hi Des, Thank you so much This issue has been solved rgrds ronald  | |||
