IN folder bug

IN folder bug SearchSearch
Author Message
Alex Kaiser
Frequent Contributor
Username: Alex_k

Post Number: 198
Registered: 07-2006
Posted on Saturday, April 23, 2011 - 12:00 pm:   

Hi Des,

If there is too much files in "IN" folder the system hangs. I believe that happen because of new DRs, and repeated scanning. You should make logic for separated storing. Folder for ".rct" files and another for ".SMS". NoSQL it's always the same story :-/

Regards,
Alex K.
Des - NowSMS Support
Board Administrator
Username: Desosms

Post Number: 3133
Registered: 08-2008
Posted on Saturday, April 23, 2011 - 03:47 pm:   

Hi Alex,

While the behaviour is undesirable, this is not necessarily a bug.

The underlying problem is a configuration issue.

If you are not using the 2-way command facility, messages in SMS-IN are messages that NowSMS does not know how to route.

You need to do more investigation to determine why these messages are not routable.

One common problem is with delivery receipts. NowSMS only tracks message IDs when the submitted message requested a delivery receipt. If the message was submitted without a delivery receipt being asked for ... and an upstream SMSC decides to return a delivery receipt anyway, then NowSMS does not know how to resolve the message ID because it did not track it.

I have discussed this issue multiple times with our engineering team, but I see that I need to make my case stronger. NowSMS should always track message IDs in the event of unexpected delivery receipts. Otherwise, it is very possible that the SMS-IN directory will fill with unresolved receipts.

We should also have a facility to automatically purge the SMS-IN directory if 2-way commands are not being used.

I will raise these issues with our engineering team.

But the solution to your problem is quite simple. Define a 2-way command to process these messages, and they are automatically deleted after the 2-way command is processed.

--
Des
NowSMS Support