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NowSMS Support Forums ⬆ NowSMS Support - SMS Issues ⬆ Archive through August 10, 2011 ⬆ |
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| Author | Message | ||||
| Muhammad Adnan farooq Frequent Contributor Username: Adnan Post Number: 68 Registered: 10-2009 |
Hello, We are facing some queueing and SMS MO throttling issues with our Now SMS platform. We hold a SMSC bind with a carrier partner that will allow us to send unlimited (un-throttled) rate of SMS MO. Recently our Now SMS client has only been sending 3-4 SMS per MINUTE. Even when there are 400+ SMS in the queue waiting to be sent. Now SMS appears to be a bottle neck - how can I get these messages sent at a faster rate? I don't see any settings for the queue or SMSC bind that allow me to adjust it I have recently restarted the service and restarted the server that runs Now SMS. This did not solve the problem Please contact me asap | ||||
| Des - NowSMS Support Board Administrator Username: Desosms Post Number: 3207 Registered: 08-2008 |
Hi, Can you think of anything that has changed recently? Unless there is an invalid license installed (have you recently upgraded a license, perhaps there is a problem with it), there are no settings that would have this severe impact in performance. Please do the following: 1.) Enable the SMSDEBUG.LOG (checkbox on serial # page), and restart the service. 2.) Let the system run for at least 10 minutes. 3.) Collect both the SMSDEBUG.LOG and SMPPDEBUG.LOG files so that they can be e-mailed. 4.) Save a screen capture of the "Serial #" page to a file. (If you are unfamiliar with how to do this, with the serial # page active, press Alt-Print Screen, then go into a program like Windows Paint and press Paste to copy the window content to an image that can be saved to a file.) 5.) E-mail the SMSDEBUG.LOG, SMPPDEBUG.LOG and image of the "Serial #" page to nowsms@nowsms.com with Attention: Des in the subject line. Also post a reply here so that I know to look for this e-mail. -- Des NowSMS Support | ||||
| Muhammad Adnan farooq Frequent Contributor Username: Adnan Post Number: 69 Registered: 10-2009 |
Hello, I have emailed you all of the information you have requested | ||||
| Des - NowSMS Support Board Administrator Username: Desosms Post Number: 3208 Registered: 08-2008 |
I have replied via e-mail to your colleague who sent the log files. If you do not receive this information, please advise and I will resend. -- Des NowSMS Support | ||||
| Muhammad Adnan farooq Frequent Contributor Username: Adnan Post Number: 70 Registered: 10-2009 |
Thank you, Your email has resolved our problem | ||||
| David PONDA New member Username: Daveddp Post Number: 1 Registered: 06-2011 |
Good day, we are trying to use a NowSMS 2-way SMS system and we received an error "Connect failed for localhost" also we cannot open the 127.0.0.1:8800 on web browser and all things are very well setup... We use the same setting in other computer and this works, how in the new one this cannot works. Receive our SMSDEBUG.LOG file linked in this message Best regards. David PONDA IT Manager AGROCOM Cameroon
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| Bryce Norwood - NowSMS Support Board Administrator Username: Bryce Post Number: 7975 Registered: 10-2002 |
Hi David, Make sure that on the "Web" page of the NowSMS configuration, the "IP Address for web interface" setting is left at "(all available)". If you select any other IP address, NowSMS will not listen for connections to 127.0.0.1. You seem to be experiencing another problem, where NowSMS cannot find a 2-way script. NowSMS is trying to connect to http://localhost/youbooster/components/com_mysms/smspharma.php, which would mean that there is another web server running on the same machine as NowSMS, however that connection is failing, suggesting the web server is not there or listening on a port other than the default 80. This second issue does not seem to be related to the first. -bn | ||||
| David PONDA New member Username: Daveddp Post Number: 2 Registered: 06-2011 |
Hi bryce, thx for your reply... Let me explain to you little about how our system and application has to work. 1- We got a Joomla CMS Platform connected to the MySQL database on localhost computer with Wampserver 2.1 and appache technologies oriented with PHP. 2- Now in the same wampserver computer localhost, we've installed the NowSMS to use the SMSC server to fetch data inside MySQL database indeed and send it to the requester phone number or any other information this late one needs. The problem is that the nowsms server receive correctly the sms, but could not execute the script 2-way why ? the path http://localhost/youbooster/components/com_mysms/smspharma.php it just only the path where the nowsms could find the 2-way script to retrieve all information it need. | ||||
| Bryce Norwood - NowSMS Support Board Administrator Username: Bryce Post Number: 7979 Registered: 10-2002 |
Are you able to issue that same URL from a web browser on the same machine? There might also be an issue if the Windows HOSTS file is misssing or corrupt. Try 127.0.0.1 as an alternative / alias for localhost. -bn | ||||
| David PONDA New member Username: Daveddp Post Number: 3 Registered: 06-2011 |
hi once, yes i can access in my 127.0.0.1 (localhost) in the port 80 but i couldn't do the same with 8800 for nowsms. it seem like the nowsms port 8800 it's prohibited by something ! regards | ||||
