Deliver report id:unknown

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supun wanninayake
New member
Username: Supun89z

Post Number: 1
Registered: 09-2012
Posted on Wednesday, September 26, 2012 - 12:25 pm:   

hi im using huawei e1550 modem and sony ericssion w200 phone.for example when i use e1550 modem to send sms it work correctly and deliver report id:505662A5.but i use w200 phone to send sms deliver report id:unknown.how can i solve it.plss help
Bryce Norwood - NowSMS Support
Board Administrator
Username: Bryce

Post Number: 8039
Registered: 10-2002
Posted on Wednesday, September 26, 2012 - 04:47 pm:   

Hi,

Unfortunately, not all modems provide sufficient detail to allow delivery reports to be properly correlated.

Please enable the SMSDEBUG.LOG and send another message with delivery report requested using the problem modem.

Post the SMSDEBUG.LOG in reply here, and I will manually check the information. However, I expect that this will only confirm that the modem does not return sufficient detail with regard to message ID.

-bn
supun wanninayake
New member
Username: Supun89z

Post Number: 2
Registered: 09-2012
Posted on Thursday, September 27, 2012 - 02:34 am:   

hi Bryce,

here my SMSDEBUG.LOG

thnxx
-supun-

mac/unknownSMSDEBUG.LOG
SMSDEBUG.LOG (8.1 k)
Des - NowSMS Support
Board Administrator
Username: Desosms

Post Number: 4113
Registered: 08-2008
Posted on Thursday, October 04, 2012 - 02:27 pm:   

Hi Supun,

Apologies for the delay in response.

Unfortunately, that modem does not return an identifier for the message (I can see because the "+CMGS: 0" should be non-zero, or could sometimes be zero, but I expect in your case it is always zero).

We need a numeric value here to match up the value returned in a subsequent receipt. This system is not perfect, but as multiple messages may be sent to the same recipient, we require a match for this value in the receipt in order to resolve which message a receipt is for.

--
Des
NowSMS Support

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