Message Submitted but not Delivered

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Waleed Shahin
New member
Username: Waleedshahin

Post Number: 1
Registered: 11-2004
Posted on Tuesday, November 02, 2004 - 02:37 pm:   

Bryce,

In my case "
Message Submitted but not Delivered" all enabled logs shows message is delivered but it is not.


My script sends 2 messages with 5 minutes delay in between:

1-MMS content [JAVA,Ringtone..] ( an this is Delivered fine with no problems)

2. Normal 160 Charactres SMS. ( Sometimes is delivered and sometimes not)


Sending nomal sms from the web admin works fine...

and normal sms from other scripts is sent fine,

But

When I use the script that sends 2 messages MMS and SMS, the SMS sometimes it is deliverd and sometimes not.. and MMS is always delivered.

In all cases Log (SMSdebug, SMPP debug) shows always submitted with no errors at all.

Please Advice

Waleed

Bryce Norwood - NowSMS Support
Board Administrator
Username: Bryce

Post Number: 3693
Registered: 10-2002
Posted on Wednesday, November 03, 2004 - 09:18 pm:   

Hi Waleed,

Can you identify that your text message is always listed in the SMSOUT-yyyymmdd.LOG file?

If so, and there is not an error indicated, then we did route it to the service provider.

You may want to try submitting the SMS messages with the &ReceiptRequested=Yes parameter. Your SMPP provider might then send back return receipts with message status information. You need to enable "Receive SMS" for that SMSC connection, and you need to make sure that the receipts don't accidentally trigger any 2-way commands. But it may be useful for troubleshooting.

-bn