CMS ERROR: 314

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m beck
New member
Username: Mbeck

Post Number: 1
Registered: 11-2012
Posted on Thursday, November 08, 2012 - 02:26 pm:   

Hi,
i have a new install and while sending the txt sms through the web interface it works without issues. But for binary sms it does not work and the smsdebug file has lots of CMS ERROR 314 in it. i do have the comm5 port connected on a enforma GSM modem as configured on nowsms. it is not used by any other device on the Pc running win 7. any ideas where i could troubleshot.. thankx



16:16:48:963 [11] ThreadProcessModem: Modem initialization complete: COM5:
16:16:49:319 [11] ModemReceiveMessages:
+CMS ERROR: 314
16:16:49:320 [11] ModemReceiveMessages: AT+CPMS=?
16:16:49:597 [11] ModemReceiveMessages:
+CPMS: ("ME","SM"),("ME","SM"),("ME","SM")
OK
16:16:50:061 [11] ModemTest: COM5:
16:16:51:046 [11] ModemTest: OK
16:16:53:574 [11] ModemReceiveMessages:
+CMS ERROR: 314}}
m beck
New member
Username: Mbeck

Post Number: 2
Registered: 11-2012
Posted on Friday, November 09, 2012 - 09:54 am:   

I tried on three different machines with windows 7 installed and have the same problem with lots of 314 errors on the smsdebug log. But when i send a txt sms using the browser interface on port 8800 it works without issues. We are using this with pointer tracking software with binary sms. i could see all sms getting struck up in the outbound sms queue. if i stop and start the service i could see one or two sms going out but then the smsdebug log gets filled again with tons of 314 errors..... any help will be appreciated
Des - NowSMS Support
Board Administrator
Username: Desosms

Post Number: 4196
Registered: 08-2008
Posted on Monday, November 12, 2012 - 09:13 pm:   

Hi,

Apologies for the delay in response.

I know you sent a more complete SMSDEBUG.LOG to one of my colleagues.

It is all very odd, as I do not think NowSMS is even trying to send your messages. So I am not sure it would matter whether or not the message was submitted via the web.

The error is coming from polling for received messages.

Normally that would not stop messages from being sent out, but in this case it is. It is being interpreted as an unexpected error and we are assuming something is wrong with the modem. (Indeed the error code 314 indicates that the SIM card is busy, which makes no sense.)

As a first step, disable the “Receive SMS Messages” setting, and outbound messages should be ok.

As a second step, after confirming that sending out is ok with receive disabled, re-enable receive support, and try setting the “SMS Message Storage” setting to “Device Memory”. This will stop NowSMS from polling the SIM card for received messages, which is most likely the action that is triggering the error. Why the modem would be reporting an error in this case is a mystery, but I am hopeful that the above will avoid the error.

--
Des
NowSMS Support

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