Global Address Book and Distribution List

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Oskarblue
New member
Username: Oskarblue

Post Number: 1
Registered: 11-2012
Posted on Wednesday, November 21, 2012 - 02:06 pm:   

Hi,

Just wondering if there is a way that all the staff members added by all the accounts on the NOW SMS portal can be seen by the administrator, for when we need to send everyone in the list a group sms?

My problem is we have 10 users (directors and a user per state who manage their own staff). If I want to send a massive global sms to all members, at this stage the only way to do so is open all the address.lst per user and copy them all into a user’s account. Now I would prefer I don’t have to do that every time we want to send a global sms out as our staff change frequently. Is there another way/addon that as an admin you can global sms everyone?

Thanks,

Oskar
Des - NowSMS Support
Board Administrator
Username: Desosms

Post Number: 4212
Registered: 08-2008
Posted on Wednesday, November 21, 2012 - 04:41 pm:   

Hi Oskar,

That is an interesting perspective.

I do agree that we need a global address book.

Copying entries from different user address books seems awkward.

I discussed this with one of my colleagues and our idea would be to allow user accounts with "Admin Access" the ability to create/update/delete global address book entries and distribution lists.

When creating an address book entry or distribution list it can have the option of being global. At least accounts with "Admin Access" could have this option.

We are pursuing adding this capability in a future update. I'm not sure that it directly addresses your need, but it was the best way that we could think of addressing this type of need.

I will post a follow-up when the update is available.

If you have additional thoughts or input, please do not hesitate to reply.

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Des
NowSMS Support
Des - NowSMS Support
Board Administrator
Username: Desosms

Post Number: 4229
Registered: 08-2008
Posted on Friday, December 07, 2012 - 05:49 pm:   

Follow-up...

We did add the mentioned functionality.

NowSMS user accounts with "Admin Access" now have the ability to create/update/delete global address book entries and distribution lists.

This is included in the updated version posted at http://www.nowsms.com/download/nowsms20121130.zip.

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Des
NowSMS Support