SMS SUBMISSION PROBLEM

SMS SUBMISSION PROBLEM SearchSearch

SMS & MMS Technical Forum » NowSMS Support - SMS Issues (Product Support Only) » Archive through November 14, 2013 » SMS SUBMISSION PROBLEM « Previous || Next »
Author Message
PREETINDER SINGH
New member
Username: Preet

Post Number: 13
Registered: 09-2013
Posted on Tuesday, November 05, 2013 - 07:14 am:   

Dear experts,

I am using NowSMS GW and here every thing is running fine but I am having 2 queries...
1>>>>>>>>>>>>> Getting error in SMSOUT-XXXXXXX.log i.e.
2013-11-04 10:18:47,527C9EC7.req,10.10.10.11,XXXXXXXXXX,Retry Pending - ERROR: Timeout waiting for response from server or lost connection -- SMPP - SMSC_IP:2008,Sender=SHORT_CODE
2013-11-04 10:18:47,527C9EC8.req,10.10.10.11,XXXXXXXXXX,Retry Pending - ERROR: Timeout waiting for response from server or lost connection -- SMPP - SMSC_IP:2008,Sender=SHORT_CODE

Is there any solution to refresh connection automatically.

2>>>>>>>>How we manage/set TPS in NOW SMS's config files.

Pls suggest ASAP...
Des - NowSMS Support
Board Administrator
Username: Desosms

Post Number: 4722
Registered: 08-2008
Posted on Tuesday, November 05, 2013 - 02:48 pm:   

Hi,

If a connection fails, it is reset automatically, and messages are retried.

If you are experiencing a pattern of failures, I would need to better understand the pattern of failures.

All that I know at this point is that two messages failed to send because of a connection failure or timeout, and NowSMS scheduled them for a retry attempt.

So I need more info.

For example, do the same messages repeatedly get retried and eventually fail? (Suggesting that there is something that the SMSC does not like about these messages.) Or do the retried messages eventually succeed?

Or are you saying that when this happens all messages fail until the NowSMS service is restarted? (That would be very odd as it means that the SMSC is responding to enquire link requests, so we consider it to still be a good connection ... it is just not acknowledging any attempts to send messages. My suggestions to try to get a stable connection would be to disable async mode and separate sender and receiver if you have transceiver mode enabled.)

I also need to know the version of NowSMS being used, as that may be relevant.

TPS config info: http://www.nowsms.com/smsc-speed-limits

--
Des
NowSMS Support

Login Login / Register Logout Logout Search Last 30 Days Topics Topics