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NowSMS Support Forums ⬆ NowSMS Support - SMS Issues ⬆ Archive through July 28, 2014 ⬆ |
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| Author | Message | |||
| Christian Ermentrud New member Username: Christiane Post Number: 1 Registered: 01-2014 |
Hi, we are running NowSMS on a Windows 2008 R2 Server. After a reboot of the server, NowSMS starts automatically, but the webservice is not reachabel from the network. This service is only reachable on the network after a local user logs into the system once. Is there any way to fix this? Best regards, Christian | |||
| Des - NowSMS Support Board Administrator Username: Desosms Post Number: 4792 Registered: 08-2008 |
Hi Christian, I remember someone else reporting a similar problem in the past, but I cannot recall the specific detail, and I a not finding anything in my search attempts. What I do recall was that there was some sort of system issue. I remember being completely stumped for ideas, and I think a solution was found ... I just don't remember that part. I would suggest enabling the SMSDEBUG.LOG. Restart the server and wait a few minutes to login. Then look at SMSDEBUG.BAK and SMSDEBUG.LOG. Do either of those logs show entries from the missing time window? I would expect SMSDEBUG.BAK to show activity from before the server restart, and SMSDEBUG.LOG showing activity after the restart. The question is whether any activity occurs at all before a user logs in? If not, this suggests that the Windows services manager is not starting the NowSMS service until the user logs in ... but I have no idea why that would or could happen. I assume the server address is pingable after restart before a user logs in? -- Des NowSMS Support | |||
