SMPP MISSING MESSAGES

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oleg
New member
Username: Oleg2014

Post Number: 1
Registered: 03-2014
Posted on Wednesday, March 12, 2014 - 05:54 pm:   

Hi, guys
We are using your Soft and everything works well except one thing (not sure where is a problem).
Ok, so we using own application which allows us to send and receive messages over SMPP protocol as a service we using NOWSMS which attached to modem and configured 2-way
communication.

But one issue that we have is when connection lost between smpp client (our product) and NOWSMS ( any reason can be here )
we constantly missing one message which was not appropriately processed by our application and getting error like “Failed processing deliver_sm”.
My question is:
How to make it reliable, how to say to NOWSMS “I had some problem during processing could you resend me this message and I’ll try again”.

Would be very helpful to me. Appreciate your help. Thanks, Oleg.
Des - NowSMS Support
Board Administrator
Username: Desosms

Post Number: 4839
Registered: 08-2008
Posted on Friday, March 14, 2014 - 05:01 pm:   

Hi Oleg,

Apologies for the delay in response.

I'm a little unclear on the scenario, but are you saying that your SMPP client is losing messages? If the connection is dropped, NowSMS always retries multiple times (the default is 20 times).

I'm also confused about the context of the error "Failed processing deliver_sm" ... are you saying that the client is receiving the deliver_sm packet but is unable to process it, so it wants to tell NowSMS to try again later? If that is the case, that is a more difficult scenario. If the client simply drops the connection, that would be ok. If the client sends back a response with an SMPP error code, that is problematic. I'm boot sure why, but from what I can see, NowSMS will only retry in this direction for the error codes ESME_RTHROTTLED and ESME_RMSGQFUL


But maybe I am not understanding the question?

--
Des
NowSMS Support
premdas
New member
Username: Paaavaaan

Post Number: 1
Registered: 03-2014
Posted on Thursday, March 20, 2014 - 07:15 am:   

hi