SMS sending huge amounts of email

SMS sending huge amounts of email SearchSearch

SMS & MMS Technical Forum » NowSMS Support - SMS Issues (Product Support Only) » Archive through May 19, 2016 » SMS sending huge amounts of email « Previous || Next »
Author Message
travis giles
New member
Username: Gtravis693

Post Number: 2
Registered: 08-2014
Posted on Tuesday, September 30, 2014 - 02:31 pm:   

We suddenly started getting hundreds of the below emails. We had to shutdown the OUR NOWsms servers.

From: SMSMailbox
Sent: Monday, September 29, 2014 10:50 AM
To: SMSMailbox
Subject: [SMS:system-user] Not Delivered: Not Delivered: Not Delivered: Not Delivered: Not Delivered: Not Delivered: Not Delivered: Not Delivered: Not Delivered: Not Delivered: Not Delivered: Not Delivered: Not Delivered: Not Delivered: Not Delivered: Not Deliv...

The MMS message that you sent to "Unknown" with subject "Not Delivered: Not Delivered: Not Delivered: Not Delivered: Not Delivered: Not Delivered: Not Delivered: Not Delivered: Not Delivered: Not Delivered: Not Delivered: Not Delivered: Not Delivered: Not Delivered: Not Delivered: Not Delivered: " was not delivered.
Status: Failed
The Subject line of your message should start with a mobile phone number or a name in the address book.
Des - NowSMS Support
Board Administrator
Username: Desosms

Post Number: 5058
Registered: 08-2008
Posted on Tuesday, September 30, 2014 - 02:47 pm:   

Hi,

We are investigating what could trigger such a loop, so that it can be prevented. If you have any of the early emails that described the original condition, that would be helpful. I'm guessing that somehow a message was sent from the shared mailbox address to itself, which apparently can trigger an error loop.

To resolve the immediate problem, with NowSMS stopped, connect to that shared mailbox with POP3 or IMAP and delete any of these pending messages.

On the NowSMS server, look at the MMSCOUT directory, which contains any pending outbound emails and clear them before restarting NowSMS.

--
Des
NowSMS Support
Des - NowSMS Support
Board Administrator
Username: Desosms

Post Number: 5059
Registered: 08-2008
Posted on Tuesday, September 30, 2014 - 07:53 pm:   

Follow-up.

We have confirmed that there is a problem if the shared mailbox email address sends a message to itself without a recipient in the subject line.

This triggers an e-mail error loop.

An interim update (full install EXE in the ZIP) is available at the following link:

NowSMS: http://www.nowsms.com/download/nowsms20140930.zip
NowSMS Lite: http://www.nowsms.com/download/lite20140930.zip

The version identifies itself as 2014.08.29, however there is one updated component that specifically fixes the error email message loop.

--
Des
NowSMS Support
Raj
New member
Username: Raj1286

Post Number: 1
Registered: 06-2015
Posted on Tuesday, June 09, 2015 - 07:43 am:   

Hi..............

Login Login / Register Logout Logout Search Last 30 Days Topics Topics