SMS not routed to com connection

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Hala
New member
Username: Haref

Post Number: 1
Registered: 12-2015
Posted on Thursday, December 10, 2015 - 05:51 pm:   

Hello,
I have issue with com connection.
i added specific numbers in this connection(lets name it connection A) , and every time i try to send sms to those numbers , the sms get out from another connection (lets name it connection B).
connection A and B have common user as alloweduser.
but as i know if we specify number in a connection the sms will go through this one.

our version is v2015.06.24
Des - NowSMS Support
Board Administrator
Username: Desosms

Post Number: 5535
Registered: 08-2008
Posted on Friday, December 11, 2015 - 01:30 am:   

Hi,

To answer your question, I need to see your configuration...either the SMSGW.INI or screen captures of the routing settings.

The most common issues are number format inconsistencies (such as 0777777777 instead of +447777777777), or a prefix without a * (+44* matches +447777777777, but +44 does not).

--
Des
NowSMS Support
Hala
New member
Username: Haref

Post Number: 2
Registered: 12-2015
Posted on Sunday, December 13, 2015 - 11:39 am:   

Hi,


I reviewed the number format, and nothing wrong with it.
if i assigned the user to connection A only, the sms goes through it, but if the user is assigned for both connections A and B, the sms goes through B.

I am testing via the nowsms web interface .
Des - NowSMS Support
Board Administrator
Username: Desosms

Post Number: 5536
Registered: 08-2008
Posted on Monday, December 14, 2015 - 04:13 pm:   

Hi,

Unfortunately, I still need to see the settings.

I tried setting up 2 connections with settings similar to what you describe, and got the results expected.

To understand why it is not working for you, I need to see your configuration...either the SMSGW.INI or screen captures of the routing settings.

--
Des
NowSMS Support
Hala
New member
Username: Haref

Post Number: 3
Registered: 12-2015
Posted on Tuesday, December 29, 2015 - 09:35 am:   

Hello,

Sorry for not replying.
Strange thing happened, after multiple restarts to the server , the routing returned normal.

Thanks for help.

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