Getting ESME_RMSGQFUL (0x14) for 1 specific mobile number

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Author Message
Lam Ming Yan
New member
Username: Mingyan

Post Number: 1
Registered: 01-2016
Posted on Thursday, January 14, 2016 - 07:11 am:   

Hi, Need some assistance here. Am having problem sending SMSes to a particular mobile as following example - 01123011888. Keep getting error ESME_RMSGQFUL (0x14) even it can at the same time send SMS to other mobile successfully.

2016-01-13 18:22:12,534910B2,127.0.0.1,0123839111,OK -- SMPP - 10.10.10.1:17600,Sender=test;SMSCMsgId=2b5d3088;Text="test test"
2016-01-13 18:22:36,534910B3,127.0.0.1,0122272111,OK -- SMPP - 10.10.10.1:17600,Sender=test;SMSCMsgId=769c736d;Text="test test"
2016-01-13 18:24:59,534910B4,127.0.0.1,01123011888,Retry Pending - ERROR: Message Queue Full - ESME_RMSGQFUL (0x14) -- SMPP - 10.10.10.1:17600,Sender=test
2016-01-13 18:25:00,534910B4,127.0.0.1,01123011888,Retry Pending - ERROR: Message Queue Full - ESME_RMSGQFUL (0x14) -- SMPP - 10.10.10.1:17600,Sender=test
2016-01-13 18:25:30,534910B4,127.0.0.1,01123011888,Retry Pending - ERROR: Message Queue Full - ESME_RMSGQFUL (0x14) -- SMPP - 10.10.10.1:17600,Sender=test
2016-01-13 18:26:02,534910B5,127.0.0.1,0149687999,OK -- SMPP - 10.10.10.1:17600,Sender=test;SMSCMsgId=2b99e2f0;Text="test"
2016-01-13 18:26:30,534910B4,127.0.0.1,01123011888,Retry Pending - ERROR: Message Queue Full - ESME_RMSGQFUL (0x14) -- SMPP - 10.10.10.1:17600,Sender=test
2016-01-13 18:26:34,534910B6,127.0.0.1,0149687999,OK -- SMPP - 10.10.10.1:17600,Sender=test;SMSCMsgId=2ba186f0;Text="test"
2016-01-13 18:28:00,534910B4,127.0.0.1,01123011888,Retry Pending - ERROR: Message Queue Full - ESME_RMSGQFUL (0x14) -- SMPP - 10.10.10.1:17600,Sender=test
2016-01-13 18:30:00,534910B4,127.0.0.1,01123011888,Retry Pending - ERROR: Message Queue Full - ESME_RMSGQFUL (0x14) -- SMPP - 10.10.10.1:17600,Sender=test
2016-01-13 18:32:30,534910B4,127.0.0.1,01123011888,Retry Pending - ERROR: Message Queue Full - ESME_RMSGQFUL (0x14) -- SMPP - 10.10.10.1:17600,Sender=test
2016-01-13 18:35:30,534910B4,127.0.0.1,01123011243,Retry Pending - ERROR: Message Queue Full - ESME_RMSGQFUL (0x14) -- SMPP - 10.10.10.1:17600,Sender=test
Des - NowSMS Support
Board Administrator
Username: Desosms

Post Number: 5549
Registered: 08-2008
Posted on Thursday, January 14, 2016 - 04:47 pm:   

Hi,

That error is coming from your SMPP provider. NowSMS is simply reporting the error.

When this error only occurs for one (or a few) mobile number, this usually means that the SMSC has too many messages pending for that subscriber because the device is off-line or out of range. In these cases, the SMSC will not accept more messages for that number until the existing messages are delivered.

NowSMS has some special handling for this error (unless you are using a really old version). If there are additional messages waiting for that number, they are held and only the oldest message for that number is retried.

This behavior can be changed by setting RMSGQFULByNumber=No under the [SMSGW] header of SMSGW.INI. When this setting is present, NowSMS retries each message separately and the staggered retry pattern can produce unusual delays and/or unusual message order when the device comes back on-line.

Additional retry related settings can be found here: http://www.nowsms.com/smpp-error-code-handling-in-nowsms


--
Des
NowSMS Support

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