2-way sms receipt time problem

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SMS & MMS Technical Forum » NowSMS Support - SMS Issues (Product Support Only) » Archive through May 19, 2016 » 2-way sms receipt time problem « Previous || Next »
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Tarlan Kadirov
New member
Username: Tarlanichgmailcom

Post Number: 1
Registered: 03-2016
Posted on Tuesday, March 22, 2016 - 07:07 am:   

Dears,

The problem is that. When I get on NOWSMS delivery notification is 2-way processes quickly. But when I get a simple SMS sent to NOWSMS the 2-way process it from 20 to 50 seconds.
Des - NowSMS Support
Board Administrator
Username: Desosms

Post Number: 5609
Registered: 08-2008
Posted on Wednesday, March 23, 2016 - 12:03 am:   

Hi,

Is this a purchased version or a trial?

Do you experience any delays sending?

Enable the SMSDEBUG.LOG (checkbox setting found on the Serial # page). We should be able to see what is happening from that.

If only receiving speed is affected (sending speed ok), then I suspect an issue with the 2-way command. By default, 1 thread is allocated for receipts and 1 for messages...the previous command must finish before the next is started.

If sending is also once a minute, then this suggests a licensing problem. Is this a purchased version or a trial? If you just recently purchased, you may have been issued a corrupt license. Contact our sales team and they will fix the error. If this is a trial, was it downloaded from our web site? There are other web sites that publish so-called free or crack versions, which often exhibit this problem. In this case, you may need to uninstall, then reinstall using the download link at this web site. http://www.nowsms.com/download-free-trial

--
Des
NowSMS Support

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