Message Queue Size Alert

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Mathew Mathachan
Frequent Contributor
Username: Mathewm

Post Number: 97
Registered: 04-2011
Posted on Tuesday, August 16, 2016 - 01:09 pm:   

HI,

We would like to get an email alert when the message queue exceeds a configured value.

However, when we enable the "Enable Message Queue Size Alert" option, it forces us to Enable "Enable Warning Alerts".

But with this, operator receives too many alerts including invalid number.

How can we enable only "Enable Message Queue Size Alert" and disassociate it from "Enable Warning Alerts"

Mathew
Bryce Norwood - NowSMS Support
Board Administrator
Username: Bryce

Post Number: 8149
Registered: 10-2002
Posted on Tuesday, August 16, 2016 - 02:34 pm:   

Hi Mathew,

I can confirm that the warning alert must be enabled for the message queue size alert to be generated.

There is no logical reason for this, but that is how it has been implemented in all past versions.

I have submitted an engineering request to remove this dependency in the next update.

-bn

Bryce Norwood
Now SMS/MMS Support
Mathew Mathachan
Frequent Contributor
Username: Mathewm

Post Number: 98
Registered: 04-2011
Posted on Monday, August 22, 2016 - 12:01 pm:   

Hi,

For info.. when do you think it is expected....

Mathew
Bryce Norwood - NowSMS Support
Board Administrator
Username: Bryce

Post Number: 8154
Registered: 10-2002
Posted on Wednesday, August 24, 2016 - 02:33 pm:   

September 1 - +/- 3 days
Des - NowSMS Support
Board Administrator
Username: Desosms

Post Number: 5711
Registered: 08-2008
Posted on Tuesday, August 30, 2016 - 03:14 pm:   

Hi Mathew,

The update at http://www.nowsms.com/download/nowsms20160829.zip resolves this.

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Des
NowSMS Support
Mathew Mathachan
Frequent Contributor
Username: Mathewm

Post Number: 105
Registered: 04-2011
Posted on Wednesday, August 31, 2016 - 10:50 am:   

HI,

We installed the new version. It still insists on "Warning" to be enabled.

MathewErr Msg
Des - NowSMS Support
Board Administrator
Username: Desosms

Post Number: 5712
Registered: 08-2008
Posted on Wednesday, August 31, 2016 - 03:19 pm:   

Oops. The server was updated, but not the config UI.

Manually add AlertEMailSendWarning=No under [SMSGW] section of SMSGW.INI after configuring, and it will work.

We will update the config UI shortly.

--
Des
NowSMS Support
Des - NowSMS Support
Board Administrator
Username: Desosms

Post Number: 5713
Registered: 08-2008
Posted on Thursday, September 01, 2016 - 01:54 pm:   

http://www.nowsms.com/download/nowsms20160831.zip fixes the configuration UI to allow this.

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Des
NowSMS Support