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NowSMS Support Forums ⬆ NowSMS Support - SMS Issues ⬆ Archive through April 13, 2018 ⬆ |
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| Author | Message | |||
| Mathew Mathachan Frequent Contributor Username: Mathewm Post Number: 99 Registered: 04-2011 |
Hi We notice that the time stamp on the entries in the "Event Log" window (Service Tab of NowSMS Admin application) is One hour forward from the server time. But we notice that the same events logged in the Windows Events, has the same time as of Windows Server. i.e If Server time was 13:49:25 Time on NowSMS Event Log entry was 14:49:25 Time stamped in Windows Event Logs 13:49:25 Appreciate your attention. Mathew | |||
| Bryce Norwood - NowSMS Support Board Administrator Username: Bryce Post Number: 8155 Registered: 10-2002 |
Hi Mathew, I don't see any discrepancies on any of our servers. What time zone is the system configured for, and what is the Windows OS version? -bn | |||
| Mathew Mathachan Frequent Contributor Username: Mathewm Post Number: 100 Registered: 04-2011 |
Hi, Its a 2012 R2 Server. The tiem zone Set is "(UTC+04:00) Abu Dhabi, Muscat" (Dayligt Saving Time is not observed on this). Mathew | |||
| Mathew Mathachan Frequent Contributor Username: Mathewm Post Number: 101 Registered: 04-2011 |
Hi Please find attached the screen shots  | |||
| Mathew Mathachan Frequent Contributor Username: Mathewm Post Number: 102 Registered: 04-2011 |
Hi, Was the info/screenshot enough to replicate the anomaly at your end? Mathew | |||
| Mathew Mathachan Frequent Contributor Username: Mathewm Post Number: 103 Registered: 04-2011 |
Hi, Was the info/screenshot enough to replicate the anomaly at your end? Mathew | |||
| Des - NowSMS Support Board Administrator Username: Desosms Post Number: 5710 Registered: 08-2008 |
Hi Mathew, We have not been able to recreate. However, we do have a theory about the problem. Another customer in Argentina has reported a similar problem, with an MM9 Diameter protocol timestamp being incorrect by one hour, despite all the time zone settings appearing to be set correctly. While completely unrelated in functionality, we noticed that both areas relied on similar APIs that we do not use elsewhere for conversions between local time and GMT. So, we changed it. Try the update at http://www.nowsms.com/download/nowsms20160829.zip and advise if it resolves the issue. -- Des NowSMS Support | |||
| Mathew Mathachan Frequent Contributor Username: Mathewm Post Number: 104 Registered: 04-2011 |
Hi Thanks. It looks good now. Mathew | |||
