Log files are not updated

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Constantinos Psilogenis
New member
Username: Constgp

Post Number: 17
Registered: 03-2010
Posted on Tuesday, September 06, 2016 - 11:33 am:   

Hello Guys,

I have a problem after making a change.
We have a load babalnce environment configured in SHAREDVOLUME.ini file.
We decided to stop the load balancing and the shared configuration so we make a modification in the SHAREDVOLUME.ini to point to a local directory.
After that I can't see any entries in the SMSOUT log file. but the system continues to send SMS.
any ideas? is urgent
Des - NowSMS Support
Board Administrator
Username: Desosms

Post Number: 5715
Registered: 08-2008
Posted on Tuesday, September 06, 2016 - 02:09 pm:   

Hi,

I assume you restarted the services after making that change.

Are there LogDirectory= settings in SHAREDVOLUME.INI, SMSGW.INI and/or MMSC.INI? If not, the logs will be in either the program directory or ProgramData\NowSMS

I'd suggest opening a command prompt window, cd \ to go to the root directory and issue the command dir smsout*.log /s to try to locate.

--
Des
NowSMS Support
Constantinos Psilogenis
New member
Username: Constgp

Post Number: 18
Registered: 03-2010
Posted on Wednesday, September 07, 2016 - 06:49 am:   

Hello Des,

I found them finally. It was an issue with my application.

I have another question though.

Is any procedure to move back from a load balnced environment to stand alone, without loosing any configuration (users etc)?


Best Regards,
Des - NowSMS Support
Board Administrator
Username: Desosms

Post Number: 5717
Registered: 08-2008
Posted on Wednesday, September 07, 2016 - 11:56 am:   

Hi,

This article explains all of the files/directories that need to be moved: http://www.nowsms.com/migrating-to-a-multiple-server-mmsc-wap-gateway-or-nowsms- gateway

But the easy way is to copy over the entire NowSMS directory to the shared volume. Then delete *.EXE, *.DLL, *.LOG

There will be other unused directories/files, but they should not cause confusion.

--
Des
NowSMS Support
Constantinos Psilogenis
New member
Username: Constgp

Post Number: 21
Registered: 03-2010
Posted on Thursday, September 08, 2016 - 11:44 am:   

OK thanks.