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NowSMS Support Forums ⬆ NowSMS Support - SMS Issues ⬆ Archive through April 13, 2018 ⬆ |
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Author | Message | |||
Joe White New member Username: Joebruinz1 Post Number: 1 Registered: 10-2016 |
I have a routing issue where a sms is coming in through one SMSC connection via SMPP and we have that number assigned to another SMSC connection as the Preferred SMSC Connection to go out but it doesn’t go. It just dies. Can you assist please? | |||
Des - NowSMS Support Board Administrator Username: Desosms Post Number: 5740 Registered: 08-2008 |
Hi Joe, What if you submit a message using the web interface to one of these numbers? Does that get routed properly? Are both SMSC connections ones where NowSMS is the ESME (i.e., NowSMS initiates connection)? If yes, is “Re-Route Received Messages for Outbound Delivery” enabled under the Advanced Settings for the SMPP connection? (See https://www.nowsms.com/sms-hubbing-considerations) What do the SMSIN-yyyymmdd.LOG and/or SMSOUT-yyyymmdd.LOG entries show for these messages? -- Des NowSMS Support |