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NowSMS Support Forums ⬆ NowSMS NextGen Support ⬆ |
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| Author | Message | |||
| marc bazimon Frequent Contributor Username: Marc_orange Post Number: 155 Registered: 01-2007 |
Hi , we did have a trouble on our Production MMSC. we start having error ; Shutdown triggered by System Error fileOpen-EMFILE following with a restart  the results was a very long delay between sending and receiving the MMS. due to that , i guess we had some alarms on MM4 side and also "Retry Pending - ERROR: TCP/IP Error sending data to server" for SMSOUT entry type currently ( with trafic OK ) we have this value , root@xxxxxxxx:~# lsof | grep NowSMS | wc -l 50032 cat /proc/sys/fs/inotify/max_user_watches ====> 123574 cat /proc/sys/net/ipv4/tcp_max_orphans ==>65536 so i did restart some times , until situation was recovered. is there any limittion regarding the number of open files on the application ? how can we increse it ? do you have an idea of what happen ? don't hesitate to contact me if you need more detailed parameters. Note that once couple of restart of NowSMS service , the trafic did going back to normal have a nice day Br Marc | |||
| Bryce Norwood - NowSMS Support Board Administrator Username: Bryce Post Number: 8612 Registered: 10-2002 |
Hi Marc, The default number of open files/sockets allowed is usually 1024, which should be sufficient in almost all cases. Use he command ulimit -a to check the current limit and use the command ulimit -n 4096 to increase the limit to 4096 as a precaution. Our behavior when encountering this error is to assume that there is a programming fault is leaking handles, and to do a graceful shutdown and restart to avoid prolonged instability. Let's try increasing the limit to 4096 and monitor for reoccurrence. If it reoccurs, there is a debug log parameter that I will need to supply you that regularly reports the number of open files/sockets to aid in troubleshooting. Regards, Bryce and restart to avoid | |||
| marc bazimon Frequent Contributor Username: Marc_orange Post Number: 156 Registered: 01-2007 |
Hi Bryce , Thanks for your feedback , Since yesterday , situation did become normal , i increase the open files parameter , to 4096 , should i have to do on root user also ? in order to see openfiles , i was using this command , but viewing the results i guess this is not accurate ? root@xxxxxx:~# lsof | grep NowSMS | wc -l 38988 have a nice day , Br Marc | |||
