NOW.WAP Proxy restart with massage out of memory

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Author Message
kvazi
New member
Username: Kvazi_99

Post Number: 1
Registered: 02-2007
Posted on Friday, February 16, 2007 - 07:14 am:   

Hello
I have the proxy v2.58(1500 license) set up and running on DL360 with 2x3Ghz CPU and 2 GB Memory.(Windows 200 Sp4) After 1 week working proxy restarted with massage:
ERROR GWmalloc" "" "Memory Exception Error during malloc - insufficient memory

With 1GB configuration i have same problem, after increasing to 2GB situation its same.
Is it a known issue?
Or We have to use to some other Hardwware configuration for this?


Thanks


Bryce Norwood - NowSMS Support
Board Administrator
Username: Bryce

Post Number: 6974
Registered: 10-2002
Posted on Monday, March 12, 2007 - 08:21 pm:   

Hi,

I'm sorry that a reply has not been posted previously.

I am not aware of any memory issues like you describe.

It is very unusual for the proxy to be using as much memory as you describe. I would be curious if you view the statistics under "Task Manager". In particular, enable the "VM Size" and "Memory Usage" columns. Are these columns showing a memory usage that continues to grow?

Windows 2000 could be an issue, as we generally recommend either Windows XP Professional or Windows 2003 Server.

However, I am also curious if you are using the WTLS version, and if you have many clients configured to make use of WTLS. (As I seem to recall a WTLS specific memory issue.)

-bn