Transfer NOWWAP license from old PC to new one

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Andrew Wong
New member
Username: Andrewwongspirentcom

Post Number: 1
Registered: 02-2012
Posted on Friday, February 17, 2012 - 12:20 am:   

We have just got a new PC for our NowWAP server, and we would need to transfer an existing license from an old PC to the new one.

We will not be using the old PC anymore.

How do we go about this, and would there be charges involved?
Des - NowSMS Support
Board Administrator
Username: Desosms

Post Number: 3794
Registered: 08-2008
Posted on Friday, February 17, 2012 - 01:59 pm:   

Hi Andrew,

For NowWAP, you can install using a saved copy of your existing authorisation code on the new server. It is not necessary to acquire a new license code.

--
Des
NowSMS Support
Andrew Wong
New member
Username: Andrewwongspirentcom

Post Number: 2
Registered: 02-2012
Posted on Wednesday, February 22, 2012 - 12:41 am:   

Des, thanks for your advice!

I'm asking on behalf of our Japanese co-workers (and therefore do not have access to the old PC).

Would extracting the existing authorisation code from the old PC simple (e.g. Help -> About)?

thanks.
-Andrew
Des - NowSMS Support
Board Administrator
Username: Desosms

Post Number: 3811
Registered: 08-2008
Posted on Wednesday, February 22, 2012 - 05:59 pm:   

Hi Andrew,

Sorry, it's not that simple. The license auth code would have been delivered by e-mail, and possibly also via a paper invoice.

The old PC would be able to tell you the installed serial number (there is a page in the configuration dialog titled "Serial #"), but this information is not sufficient for installing elsewhere.

I'd suggest making contact with our sales department for further follow-up: http://www.nowsms.com/contact

--
Des
NowSMS Support

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