SMS Lite hanging on sending SMS

SMS Lite hanging on sending SMS SearchSearch
Author Message
Neil Stamps
New member
Username: Neil

Post Number: 26
Registered: 12-2009
Posted on Monday, January 11, 2010 - 03:30 pm:   

I have had an instance of SMSLite running for several weeks without a problem. In the recent past the gaetway has stopped sending SMS messages. The messages are on the Q (so are submitted ok) but do not get sent. The test send SMS mechanism works ok, as does the web interface sms send. I enclose logs for reference.

application/octet-stream
SMPPDEBUG.LOG (7.9 k)
application/octet-stream
SMPPDEBUG.LOG (7.9 k)
application/octet-stream
SMSOUT-20091201.LOG (5.2 k)
application/octet-stream
SMSOUT-20100111.LOG (27.5 k)
application/octet-stream
SMSWEB-20100111.LOG (1.3 k)
Des - NowSMS Support
Board Administrator
Username: Desosms

Post Number: 1648
Registered: 08-2008
Posted on Monday, January 11, 2010 - 04:52 pm:   

Hi Neil,

I don't really have enough to go on with those logs ...

But my suspicion is that you're running into the same problem that you ran into before.

I notice that your modem driver is now named "Teltonika ModemCOM G10 #3". I'm guessing that something weird is going on with the drivers for that modem, and a couple of times you have had to update NowSMS to tell it to look for "#3" instead of "#2" (or instead of the original).

When this happens, the NowSMS Lite configuration program does not properly update the SMSGW.INI file to remove all references to the old modem definition. What can end up happening then is that some logic from the full version of NowSMS that is active in the server can think that a message needs to be routed via the older modem. This happens especially if you configure the "Phone Number" field for the updated modem different from the earlier definition.

The fix is to manually edit the SMSGW.INI file.

Look for [Modem - driver name] sections that do not match your current modem, and delete them.

For example, in your SMSGW.INI file, you should have [Modem - Teltonika ModemCOM G10 #3] followed by some settings specific to that modem.

You might also have a section titled [Modem - Teltonika ModemCOM G10 #2] or [Modem - Teltonika ModemCOM G10] ... or if you have tested with other modems, even more additional section headers. Those section headers, and any settings between them and the next section header need to be removed.

We do need to post an updated version of NowSMS Lite that fixes this bug ... but it really only happens when the selected modem is changed.

--
Des
NowSMS Support
Neil Stamps
New member
Username: Neil

Post Number: 28
Registered: 12-2009
Posted on Thursday, January 14, 2010 - 11:09 am:   

looks like that has fixed it. It does seem to be a pretty easy problem to fall into. If the modem is plugged into another USB port it will appear as another modem - and so we have this problem.