NowSMS Android doesn't work on Android 9

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Author Message
Mike Glancy
New member
Username: Web9

Post Number: 26
Registered: 05-2013
Posted on Monday, August 27, 2018 - 09:54 pm:   

We recently upgraded the Android phone we are using to send SMS/MMS messages from NowSMS Lite. The app will now not run. It opens and then immediately closes with the message "NowSMS Modem keeps stopping". The phone is a Google Pixel now running Android 9.

I'm assuming the app does not work with Android 9? Is a new version available? Thanks.

Mike
Des - NowSMS Support
Board Administrator
Username: Desosms

Post Number: 5956
Registered: 08-2008
Posted on Tuesday, August 28, 2018 - 05:31 pm:   

Hi Mike,

We have not tested with Android 9 yet.

There is an updated app version that was posted about 4-6 weeks ago. Have you tried that version?


Des
NowSMS Support
Mike Glancy
New member
Username: Web9

Post Number: 27
Registered: 05-2013
Posted on Tuesday, August 28, 2018 - 05:42 pm:   

We are using the latest version that is available in the Google Play Store. It doesn't run in Android 9 for us.
Des - NowSMS Support
Board Administrator
Username: Desosms

Post Number: 5957
Registered: 08-2008
Posted on Tuesday, August 28, 2018 - 06:02 pm:   

Ok, we will investigate.

Unfortunately, our Android expert is on holiday this week, so it may take a few extra days.
Bryce Norwood - NowSMS Support
Board Administrator
Username: Bryce

Post Number: 8278
Registered: 10-2002
Posted on Sunday, September 02, 2018 - 05:14 pm:   

Hi Mike,


Sorry this follow-up took so long. Here is what we found.

Upgrading existing devices to Android 9, we did not encounter any problems.

However, new installs on Android 9 would crash.

The crash is caused by a permissions issue. If you go into Android Settings, Apps, and review permissions for the NowSMS Modem app to turn on permissions for Phone and SMS, it will resolve the crash.

We are working on an update to address this.

Interestingly, the 2017 version (available on our "Free Trial" downloads page) does not have this problem.

Newer apps on newer Android versions must explicitly ask for permission every time they want to do something involving SMS, or get the user to check "always allow".

Previously, the permissions were permanently enabled at install time.

Apologies for the inconvenience.


-bn
Mike Glancy
New member
Username: Web9

Post Number: 28
Registered: 05-2013
Posted on Tuesday, September 04, 2018 - 09:09 pm:   

Seems to be working. Thanks!

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