Recevied mms cannot be downloaded

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peter chanq
Frequent Contributor
Username: Qqblog

Post Number: 58
Registered: 10-2012
Posted on Thursday, December 19, 2019 - 06:35 am:   

nowsms gateway 2018-11-21
gprs modem connected by com port
received MMS showing sender id, subject, message size and expiration date but no image and content.

when i click the mms, the phone shows "message not downloaded,. review message and try again"

if i use android app using the same SIMCARD, mms can be retrieved ok.

pls advise
peter chanq
Frequent Contributor
Username: Qqblog

Post Number: 59
Registered: 10-2012
Posted on Thursday, December 19, 2019 - 06:36 am:   

let me clarify

using nowsms gateway to send MMS to phone

nowsms gateway -> gprs modem -> phone (received MMS cannot be downloaded)
peter chanq
Frequent Contributor
Username: Qqblog

Post Number: 60
Registered: 10-2012
Posted on Friday, December 20, 2019 - 05:37 am:   

i followed your post to setup MMSC routing for gprs. i hit "test connection" button and replied "test connection OK"

i set default route to this grps route

when i submit mms, mms not sent and in processed (user) queue. pls tell me how to troubleshoot

when i edit the route, all setting are lost. why?
Des - NowSMS Support
Board Administrator
Username: Desosms

Post Number: 6081
Registered: 08-2008
Posted on Monday, December 23, 2019 - 06:48 pm:   


quote:

received MMS showing sender id, subject, message size and expiration date but no image and content.

when i click the mms, the phone shows "message not downloaded,. review message and try again"




This suggests that the MMS is being sent as a "direct delivery MMSC", and not via the modem. "Direct Delivery MMSC" won't work with many mobile operators, because it is blocked. (When it is to blocked, the NowSMS server must be accessible via the internet, because the receiving device connects back to NowSMS to retrieve the message content.)


quote:

i followed your post to setup MMSC routing for gprs. i hit "test connection" button and replied "test connection OK"

i set default route to this grps route

when i submit mms, mms not sent and in processed (user) queue. pls tell me how to troubleshoot




What does the MMSC-yyyymmdd.LOG report? That will give me an idea of next step troubleshooting.

{when i edit the route, all setting are lost. why?}

Maybe you are not pressing OK or Apply to save?

You would need to show me screen captures and explain steps for me to understand.

--
Des
NowSMS Support

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