Gateway crashes when added a new modem

Gateway crashes when added a new modem SearchSearch
Author Message
sag mam
New member
Username: Sagmam

Post Number: 1
Registered: 10-2005
Posted on Monday, October 31, 2005 - 05:14 pm:   

I did the following on my winxp sp2:
Connected my Nokia 7250 via USB (com3) after installing the DKU-5 driver,
Installed the Now SMS trial version to the default location,
Launched the product and immediately added a new SMSC (GSM modem or phone), put in COM3 (no pin) and clicked "test".
After 2 seconds I got the usual "application error" screen: "smsgw.exe encountered an error...."
I closed the screen. It appeared 2 more times and that's it - the gateway was no more.

what is going on??
Bryce Norwood - NowSMS Support
Board Administrator
Username: Bryce

Post Number: 5281
Registered: 10-2002
Posted on Wednesday, November 30, 2005 - 08:59 pm:   

Sorry, this is an old posting that I missed.

I suspect that there is a problem with the modem driver itself, not necessarily with NowSMS.

If you go into Phone & Modem Options in the Control Panel, and go into the Modems/Diagnostics area, are you able to query the modem, or does it hang or encounter a similar type of error?

I suspect the modem driver needs to be uninstalled and re-installed.

-bn