| Space character in front of originating number causing SUBMIT_SM to... |  Search
|
|
NowSMS Support Forums ⬆ NowSMS Support - MMS & Advanced Issues ⬆ Archive through July 28, 2006 ⬆ |
◄ ► |
| Author | Message | |||
| Wossen Wyatt New member Username: Wwyatt Post Number: 1 Registered: 05-2006 |
Hi Guys. My company, U mobile, recently licensed NowSMS Gateway 2006 but I have a problem with the gateway. I use it to bind to an int'l. SMS interworking provider and since adding the license the gateway has started prefixing the originating number in outgoing SMPP packets with a space ( ). So for example, instead of sending "5926600000" it would send " 5926600000". The correct number is being sent to the gateway via it's HTTP interface but when the gateway creates and sends the resulting SMPP message to our provider a space is being added. The destination and originating TONs are both set to 1 for the SMSC connection. I have Ethereal traces that show this and I can send these to Now Wireless support if necessary. Someone please help me. This problem is affecting service for our subscribers. -Wossen Wyatt. | |||
| Bryce Norwood - NowSMS Support Board Administrator Username: Bryce Post Number: 5961 Registered: 10-2002 |
Hi, I don't know of any reason why a space would get inserted into the number. It would help me to see debug logs from your system. Enable the "SMSDEBUG.LOG" from the "Serial #" tab. Submit a message to illustrate the problem, then collect the SMSDEBUG.LOG and SMPPDEBUG.LOG. You can either post them here ... or as your SMPPDEBUG.LOG will contain your SMPP login information ... you can either edit it out those login details ... or send the files to nowsms@now.co.uk with "Attention: Bryce" in the subject line, and I'll take a look. If you do send the files direct, please remind me what the problem is (e.g., space in the recipient phone number). -bn | |||
| Wossen Wyatt New member Username: Wwyatt Post Number: 2 Registered: 05-2006 |
Bryce, I've sent the files you've requested. I'm looking forward to your response. Wossen. | |||
| Bryce Norwood - NowSMS Support Board Administrator Username: Bryce Post Number: 5991 Registered: 10-2002 |
Hi Wossen, You should have received my e-mail reply, but I'm just posting a follow-up here. The problem appeared to be in a redirect response issued by a 2-way SMS script. I can't recall if it was the sender parameter or the recipient parameter ... but the parameter needed to be URL escaped, with the "+" encoded as "%2B", otherwise "+" is treated as a space. -bn | |||
| Wossen Wyatt New member Username: Wwyatt Post Number: 3 Registered: 05-2006 |
Hi Bryce. Thanks for the help. Your diagnosis was right on the ball! I've adjusted my script to exclude the "+" symbol from the URL returned to the gateway. But the odd thing is that this script worked just fine during the trial period. After the rrial version expired I uininstalled it. When we received our license key I re-installed the gateway. But this problem surfaced. Why would the gateway's behavior change seemingly withour reason? -Wossen | |||
| Bryce Norwood - NowSMS Support Board Administrator Username: Bryce Post Number: 5993 Registered: 10-2002 |
Hi Wossen, I don't know why there would be a difference. It is possible that something changed at the SMPP server where it previously ignored the space. -bn | |||
