| MMS Notifications not arriving on 6600 / N-Gage |  Search
|
|
NowSMS Support Forums ⬆ NowSMS Support - MMS & Advanced Issues ⬆ Archive through February 20, 2004 ⬆ |
◄ ► |
| Author | Message | |||
| Jim. Unregistered guest |
Hey Bryce, MMS Notifications are not arriving on our new Nokia 6600 or an N-Gage. We get the G in the box indicating the phone is attempting to connect but nothing arrives. We can successfully send EXACTLY the same notification to everything else - Ericsson T610, T310, Nokia 6100, 3650, 6800 - no problems there. I had read that the 6600 and the N-gage use a TCP/IP stack instead of a WAP stack within the MMS client. Are you or any of your customers able to confirm this? Thanks, Jim. | |||
| Bryce Norwood - NowSMS Support Board Administrator Username: Bryce Post Number: 1341 Registered: 10-2002 |
Jim, I'm not sure about the N-Gage, but the 6600 does use a TCP/IP stack. Can you browse from the 6600? Have you configured a connection profile for MMS to use on the 6600. I've actually been using a Nokia 6600 for a little over a month now. It does work fine, but it requires either a GPRS APN that allows direct internet access (no proxy), or it needs to work through an HTTP proxy as opposed to a WAP gateway. -bn | |||
| Jim Unregistered guest |
Bryce, Thanks for your prompt, detailed response (as always). We've tried using an APN that supposedly has direct internet access but no joy - if you've been using a 6600 with no issues, then the problem is clearly at our end. We just thought that something had changed with regards to how MMS Notifications are handled by the handset. Many thanks. Jim. | |||
| Bryce Norwood - NowSMS Support Board Administrator Username: Bryce Post Number: 1359 Registered: 10-2002 |
Jim, The notifications are the same (and since you see the [G] indicator, it sounds like it is being received). I'd concentrate on creating an access point setting on the phone that you can use for browing in the browser, and then apply that as the access point for MMS (the 6600 just expects the "home page" setting in an access point definition for MMS to be the URL for the MMSC). Under "Advanced Settings" in the access point, leave "Proxy Serv. Address" blank unless you have an HTTP proxy that you are connecting via. -bn | |||
| Jim. Unregistered guest |
Bryce. Making progress - the phone can now receive WAP Push from NowSMS but still no MMS notifications....  Something interesting - just looking in Nokia_GSM_WAP_Phone_MIME_Types_v1_4.pdf On page 14, where application/vnd.wap.mms-message is listed, there doesn't seem to be an entry for the 6600. (If you look at other pages, there seems to be entries for the 6600). Can you confirm that the 6600 uses this same mime type when pulling down content via an MMS Notification? Or has this changed? It obviously hasn't because you're getting them with no problems.... the hunt continues... Jim. | |||
| Ian Fitchet New member Username: Idf Post Number: 5 Registered: 12-2003 |
Jim,
You're out of date! :-) Try Nokia_GSM_WAP_Phone_MIME_Types_v1_5_en.pdf where the 6600 is listed under DP 2.0 Series 60. Cheers, Ian | |||
| Jim. Unregistered guest |
Thanks ;) | |||
| Bryce Norwood - NowSMS Support Board Administrator Username: Bryce Post Number: 1380 Registered: 10-2002 |
Jim, I'd suspect something settings related. Go into Messaging. Select Options/Settings/Multimedia Message. What is the access point in use? (You can use Options/Change-Options/Edit to view/modify the settings associated with the access point.) Is it the same one (or similar settings) to those being used by the browser? What is your operator? What are the settings? | |||
| Chris Brown Unregistered guest |
Can anyone help ? I am having the same problem with receiving MMS on my Nokia 6600. I've been on to service provider for the setting and they have talked me through it but I still can't get anything. I'm on Pay as you go, if that helps | |||
| Bryce Norwood - NowSMS Support Board Administrator Username: Bryce Post Number: 1546 Registered: 10-2002 |
Chris, The Nokia 6600 is different from most other phones in that it uses HTTP and TCP/IP protocols for connectivity, instead of using the WAP-based UDP protocols. I am unclear as to whether your question is specifically related to our NowSMS product, or if you are having problems with MMS as a regular subscriber of your mobile operator. Basically, your mobile operator needs to tell you the settings that are needed to use that device on their network. Basically, you need to know the IP address and port number of an HTTP proxy server (or WAP gateway with HTTP proxy capabilities) that the operator wants you to use. It is generally possible to use the browser on the Nokia 6600 without such a proxy ... you just configure the phone to connect to an internet APN, and the phone can browse the internet connecting directly to target web sites. However, MMS is different. Usually the operator's MMSC is not accessible via the internet. So you need to connect to it via a proxy server within the operator's network. Unfortunately, a lot of operators are not yet prepared to support the Nokia 6600 with such a compatible proxy. | |||
| Neilpatel Unregistered guest |
My provider is Suncom an affiliation of ATT. To activate my mnet they require a Gateway IP Address which 6600 does not have. How to overcom this problem | |||
| Bryce Norwood - NowSMS Support Board Administrator Username: Bryce Post Number: 1685 Registered: 10-2002 |
I can only repeat my previous post. Maybe I can clarify it a little bit, but the bottom line is that: Your operator may not yet be prepared to support the Nokia 6600. It is generally possible to use the browser on the Nokia 6600 without defining a proxy. As long as you connect to a GPRS APN or dial-up settings that allow full internet access. However, your provider might charge more for this type of full internet access than they do for WAP browser connectivity. When you connect with a conventional WAP browser, the phone issues all of its requests via a WAP proxy (i.e., the gateway IP). The phone talks to the WAP proxy, and the WAP proxy proxies those requests to the outside world. With the Nokia 6600, it does not have the ability to talk to a WAP proxy. The Nokia 6600 can either connect directly to internet sites, or it can connect through an HTTP proxy. (More technical information can be found at the following thread: http://support.nowsms.com/discus/messages/131/2060.html. However, as an end user, that thread is not likely to help you much.) Some vendors of WAP proxies have updated their proxies to also provide HTTP proxy capability to support the Nokia 6600. However, not all have (and some mobile operators may not have updated their WAP proxies yet). To configure a proxy setting in the Nokia 6600, you can go into Services/Options/Settings/Options/Change/Options/Edit (or New Access Profile)/Options/Advanced Settings. But note that the proxy server address and proxy port number are asking for the address of an HTTP proxy, and not a WAP gateway. If your provider has an HTTP proxy available on their network, they would have to provide this information to you. You can also point your provider to the URL link above so that they can understand more about how the Nokia 6600 is different. -bn | |||
