Problem initialising modem

Problem initialising modem SearchSearch
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Stéphan Kochen
New member
Username: Stéphan

Post Number: 1
Registered: 11-2006
Posted on Friday, November 03, 2006 - 01:27 pm:   

Hello,

We've been using NowSMS version 4 for a while now, and it has worked well for us. However, we've come across a situation in a project where we need to process delivery receipts. Skimming over this discussion board I discovered we may have to upgrade to version 2006 in order to get proper support for this. This is what we're evaluating at the moment.

I downloaded the trial version, and unfortunately have been seeing some problems that I believe I never had in the old version.

I am using NowSMS with a PCMCIA GSM/GPRS modem. It's branded as "Vodafone Remote Access", but is actually an Option Globetrotter modem. With version 4, I was using the "Standard PCMCIA Card Modem" drivers, which worked fine at the time.

Version 2006 seems to have problems initialising the modem though. With the same drivers, I get the following messages in the debug log:

13:57:22:776 [3] ThreadProcessModem: Before ModemAllocate - Standard PCMCIA Card Modem
13:57:22:776 [0] main: 59 Days remaining in trial version
13:57:22:776 [3] ThreadProcessModem: After ModemAllocate - Standard PCMCIA Card Modem - OK
13:57:22:776 [3] ThreadProcessModem: Re-initializing modem: Standard PCMCIA Card Modem ...
13:57:30:407 [3] ThreadProcessModem: AT+CPMS?
13:57:30:617 [3] ThreadProcessModem:
+CMS ERROR: 512

13:57:30:617 [3] ThreadProcessModem: AT+CNMI=,,,1
13:57:30:818 [3] ThreadProcessModem:
OK

13:57:30:818 [3] ThreadProcessModem: AT+CNMI?
13:57:31:018 [3] ThreadProcessModem:
+CNMI: 2,1,0,1,0

OK

13:57:31:018 [3] ThreadProcessModem: AT+CPMS=?
13:57:31:228 [3] ThreadProcessModem:
+CPMS: ("SM"),("SM"),("SM")

OK

13:57:31:428 [3] ThreadProcessModem: Modem initialization complete: Standard PCMCIA Card Modem
13:57:31:829 [3] ModemReceiveMessages:
+CMS ERROR: 512

13:57:32:039 [3] ModemReceiveMessages:
+CMS ERROR: 512

13:57:41:964 [3] ThreadProcessModem: Before ModemRelease - Standard PCMCIA Card Modem
13:57:41:964 [3] ThreadProcessModem: After ModemRelease - Standard PCMCIA Card Modem

After this, it just goes on endlessly reinitialising the modem.

I tried installing the Vodafone drivers for this device, which seems to install two additional drivers and COM ports labelled [GSM] and [AT]. These drivers seem to take up or hide the original COM port, and neither of the COM ports they provide work with NowSMS. (They pass the test in NowSMS, but fail to initialise.)

I'm currently stuck at this point. Any help would be much appreciated.
Bryce Norwood - NowSMS Support
Board Administrator
Username: Bryce

Post Number: 6795
Registered: 10-2002
Posted on Tuesday, November 07, 2006 - 06:08 pm:   

Hi Stéphan,

Go into the "Properties" for the modem and change "SMS Message Storage" to be "Direct to Modem".

Basically, it looks like the modem is returning errors when we try to poll it for new messages. This setting tells the modem to automatically push new messages to us ... an option that usually works better when it is supported (and that modem should support this).

-bn
Stéphan Kochen
New member
Username: Stéphan

Post Number: 2
Registered: 11-2006
Posted on Monday, November 13, 2006 - 09:31 am:   

Hello Bryce,

Thank you for replying, unfortunately that didn't work. It only kept NowSMS from reinitialising repeatedly.

Either way, I believe the device broke at some point. It's not longer working regardless of the application I use to talk to it. Not even Vodafone's own software is working with it.

However, the bluetooth interface to the original phone is still working fine. So I'm using that for now.

Thanks again,
-- Stéphan