Several problem in Now.sms when sending iMelody ringtone via EMS

Several problem in Now.sms when sending iMelody ringtone via EMS SearchSearch
Author Message
Robert
New member
Username: Yinhx

Post Number: 1
Registered: 09-2005
Posted on Thursday, November 23, 2006 - 07:08 am:   

am one member of Motorola, I found two problems when I am using Now.sms to send iMelody ringtone via EMS.

1.When I enter into Send Ringtone window, and input phone number, input ringtone data, but when I select EMS(iMelody), then sumbit, But No ringtone is sent out.

2.When I enter into Send Ringtone window, and input phone number, input ringtone data, Then I select EMS Short Format(iMelody without headers), then submit, If the iMelody data file can be sent within one SMS, It can send out correctly. But the iMelody data file cannot be sent within one SMS(for example:4 SMS), then only 3 concatenated SMS is received, after I trace the data out, I found the last one is not sent out every time.

So would you please do me one favor to resolve this problem?
My Email address:e15043@motorola.com
Malcolm - Now Support
New member
Username: Malcolm

Post Number: 5
Registered: 12-2006
Posted on Friday, December 15, 2006 - 06:50 pm:   

Hi Robert,

Apologies for the lengthy delay in response to this question.

Can you please supply me with the exact details of the data that you are entering for the ringtone data, and I will investigate.

--
Malcolm
Now Wireless Support