MMSC Service Stopped

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Author Message
Cable & Wireless Panama
New member
Username: Cwpmvas

Post Number: 1
Registered: 06-2008
Posted on Wednesday, June 04, 2008 - 10:06 pm:   

Hello, we receive this error, do you have a solution for this?

Event Type: Information
Event Source: NowSMS
Event Category: None
Event ID: 0
Date: 5/16/2008
Time: 5:13:31 PM
User: N/A
Computer: CWP-JFR-MMSC
Description:
The description for Event ID ( 0 ) in Source ( NowSMS ) cannot be found. The local computer may not have the necessary registry information or message DLL files to display messages from a remote computer. You may be able to use the /AUXSOURCE= flag to retrieve this description; see Help and Support for details. The following information is part of the event: Now SMS/MMS Gateway v2006.03.09 service stopped..
Bryce Norwood - NowSMS Support
Board Administrator
Username: Bryce

Post Number: 7592
Registered: 10-2002
Posted on Thursday, June 12, 2008 - 09:28 pm:   

This is not an error to be concerned with. It is logged every time you stop (or restart) the NowSMS service.

The rest of the message, about the Event ID source not being found ... can be ignored. It means a registry key is missing, but this particular registry key only effects the display of messages within the event log viewer.

The following key value is expected to be defined:

HKEY_LOCAL_MACHINE
SYSTEM
CurrentControlSet
Services
EventLog
Application
NowSMS
EventMessageFile

And it's value should point to the full path location of SMSGW.EXE.

Normally, this registry value setting is created by the NowSMS installer when NowSMS is first installed. But we don't do any error checking to see that the registry key/value is actually created, because the only impact that occurs if it is not created is that the event viewer application may display error messages like you describe above.

-bn