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NowSMS Support Forums ⬆ NowSMS Support - MMS & Advanced Issues ⬆ Archive through November 04, 2008 ⬆ |
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| Author | Message | ||||
| Amir Habib New member Username: Amir33 Post Number: 1 Registered: 06-2008 |
I'm getting problems setting this up. See attached file Keep getting different connection errors. Sometimes it test the connection successfully and then at other times it fails with ras errors. I have never been able to send a MMS - I've tried various configs but still no joy. Please help - I'm evaluating the product for a company in Doha, Qatar. Thanks in advance
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| Bryce Norwood - NowSMS Support Board Administrator Username: Bryce Post Number: 7597 Registered: 10-2002 |
The "777" error usually means that the APN connection is being rejected. It could be a username/password issue, wrong APN, or it could be that the provider is not allowing GPRS connections for some reason. Is it possible to put the SIM back into a phone, and verify that the phone can send/receive MMS ok? This way you'll know that it's not a problem with the account associated with your SIM card. RAS 777 errors tend to be hard to troubleshoot. If the SIM is working ok in a phone, here are some tests to try with the modem ... Make sure the NowSMS services are not running, and connect to the modem using HyperTerminal. Issue the following command: AT+CGDCONT? You should see a response something like this: +CGDCONT: 1,"IP","mms.qtel" If you don't see this response, try the following commands: AT+CGDCONT=1,"IP","mms.qtel" You should get back an OK. ATD*99***1# This command tries to initiate a GPRS connection. You should see "CONNECT" followed by some garbage if the connection is ok ... or "NO CARRIER" if the connection fails. If you get "NO CARRIER" then for some reason the modem is not making the connection (maybe it's a signal strength issue?) While we're talking about AT commands, some times if you have been trying a modem with different carriers, some modems can get confused if there are too many access points configured in the modem. When you issue the command: AT+CGDCONT? And you get a response like this: +CGDCONT: 1,"IP","mms.qtel" There might be more than one APN defined ... with the "1" being a different numeric value in each entry returned. To clear the definitions, enter the following: AT+CGDCONT=1 AT+CGDCONT=2 ...etc... Clearing those definitions might make a difference (the next time you connect with NowSMS it will add the entry that you need). | ||||
