Problem receiving MMSs

Problem receiving MMSs SearchSearch
Author Message
Arnon Rotem-Gal-Oz
Posted on Wednesday, June 03, 2009 - 10:24 am:   

I'm trying to setup NowSMS to receive MMSs
I have GlobeTrotter HSxPA modem
I set the MMS setting to Israel-Orange (using the lookup operator settings)
Chose the network connection and the modem used to use the Globetrotter
and when I hit "test connection" I get can't connect to the wap server error
Any ideas?

Thanks
Arnon
Des - NowSMS Support
Board Administrator
Username: Desosms

Post Number: 892
Registered: 08-2008
Posted on Thursday, June 04, 2009 - 04:42 pm:   

Hi Arnon,

I'm investigating to see if there might be a typo in the settings.

Try changing the WAP gateway IP address to:

http://192.118.11.55:8080

(Include the HTTP prefix, as this tells NowSMS to use a WAP2/HTTP proxy.)

If that doesn't work either, go back to the 192.118.11.55 setting. Try adding "Login Name" = "orange" and "Password" = "mobile54", which is what I see on the web.

If you're still not getting anywhere, make sure that the "Network Connection:" field specifies an entry that starts with "Modem:". (Some people select a "Dial-up:" profile, which will only work if you have some explicit init commands in your modem profile.)

If still no success ... move the SIM from the modem into a phone, and verify that you can send MMS ok with that SIM in a phone.

Assuming the MMS test in a phone shows that the SIM can send MMS ok, put the SIM back in the modem. Enable the "MMSWAPDEBUG.LOG" in NowSMS (checkbox on "Serial #" page). Test Connection again, and post the MMSWAPDEBUG.LOG contents in reply so that we can see if that gives any clues about the problem.

--
Des
NowSMS Support
Arnon Rotem-Gal-Oz
New member
Username: Arnonrgo

Post Number: 2
Registered: 01-2008
Posted on Sunday, June 07, 2009 - 01:36 pm:   

Hi Des,
Thanks for your reply. Unfortunately nothing worked, here is the log file (4 tries - 192.118.11.15, http://192.118.11.15, http://192.118.11.15:8080,192.118.11.15 with user/password)
thanks

08:12:47:671 [66C] InitTAPI: Performing TAPI initialisation
08:13:00:640 [66C] WSPRasDial: Network: Globetrotter is a LAN connection with gateway IP 10.195.138.204
08:13:00:640 [66C] WSPRestoreRoute: Network: Globetrotter
08:13:00:640 [66C] WSPAddRoute: Routing 192.118.11.55 via 10.195.138.204
08:13:00:765 [66C] WSPConnect: Sending 65 byte request to 192.118.11.55
08:13:00:765 [66C] WSPConnect: Packet Length is 65 bytes
08:13:00:765 [66C] WSPConnect: 0A 00 01 12 01 10 0A 2F 04 80 94 E0 20 04 81 94 /
08:13:00:765 [66C] WSPConnect: E0 20 A9 4E 6F 77 20 53 4D 53 2F 4D 4D 53 20 47 Now SMS/MMS G
08:13:00:765 [66C] WSPConnect: 61 74 65 77 61 79 20 32 30 30 36 00 45 6E 63 6F ateway 2006 Enco
08:13:00:765 [66C] WSPConnect: 64 69 6E 67 2D 56 65 72 73 69 6F 6E 00 31 2E 33 ding-Version 1.3
08:13:00:765 [66C] WSPConnect: 00
08:13:00:765 [66C] Debug: Before sendto
08:13:00:765 [66C] Debug: After sendto
08:13:10:764 [66C] WSPRestoreRoute: Network: Globetrotter
08:13:10:764 [66C] WSPConnect: Sending 65 byte request to 192.118.11.55
08:13:10:764 [66C] WSPConnect: Packet Length is 65 bytes
08:13:10:764 [66C] WSPConnect: 0B 00 01 12 01 10 0A 2F 04 80 94 E0 20 04 81 94 /
08:13:10:764 [66C] WSPConnect: E0 20 A9 4E 6F 77 20 53 4D 53 2F 4D 4D 53 20 47 Now SMS/MMS G
08:13:10:764 [66C] WSPConnect: 61 74 65 77 61 79 20 32 30 30 36 00 45 6E 63 6F ateway 2006 Enco
08:13:10:764 [66C] WSPConnect: 64 69 6E 67 2D 56 65 72 73 69 6F 6E 00 31 2E 33 ding-Version 1.3
08:13:10:764 [66C] WSPConnect: 00
08:13:10:764 [66C] Debug: Before sendto
08:13:10:764 [66C] Debug: After sendto
08:13:20:764 [66C] WSPRestoreRoute: Network: Globetrotter
08:13:20:764 [66C] WSPConnect: Sending 65 byte request to 192.118.11.55
08:13:20:764 [66C] WSPConnect: Packet Length is 65 bytes
08:13:20:764 [66C] WSPConnect: 0B 00 01 12 01 10 0A 2F 04 80 94 E0 20 04 81 94 /
08:13:20:764 [66C] WSPConnect: E0 20 A9 4E 6F 77 20 53 4D 53 2F 4D 4D 53 20 47 Now SMS/MMS G
08:13:20:764 [66C] WSPConnect: 61 74 65 77 61 79 20 32 30 30 36 00 45 6E 63 6F ateway 2006 Enco
08:13:20:764 [66C] WSPConnect: 64 69 6E 67 2D 56 65 72 73 69 6F 6E 00 31 2E 33 ding-Version 1.3
08:13:20:764 [66C] WSPConnect: 00
08:13:20:764 [66C] Debug: Before sendto
08:13:20:764 [66C] Debug: After sendto
08:13:30:764 [66C] WSPRestoreRoute: Network: Globetrotter
08:13:30:764 [66C] WSPConnect: Sending 65 byte request to 192.118.11.55
08:13:30:764 [66C] WSPConnect: Packet Length is 65 bytes
08:13:30:764 [66C] WSPConnect: 0B 00 01 12 01 10 0A 2F 04 80 94 E0 20 04 81 94 /
08:13:30:764 [66C] WSPConnect: E0 20 A9 4E 6F 77 20 53 4D 53 2F 4D 4D 53 20 47 Now SMS/MMS G
08:13:30:764 [66C] WSPConnect: 61 74 65 77 61 79 20 32 30 30 36 00 45 6E 63 6F ateway 2006 Enco
08:13:30:764 [66C] WSPConnect: 64 69 6E 67 2D 56 65 72 73 69 6F 6E 00 31 2E 33 ding-Version 1.3
08:13:30:764 [66C] WSPConnect: 00
08:13:30:764 [66C] Debug: Before sendto
08:13:30:764 [66C] Debug: After sendto
08:13:40:763 [66C] WSPRestoreRoute: Network: Globetrotter
08:13:40:763 [66C] WSPConnect: Sending 65 byte request to 192.118.11.55
08:13:40:763 [66C] WSPConnect: Packet Length is 65 bytes
08:13:40:763 [66C] WSPConnect: 0B 00 01 12 01 10 0A 2F 04 80 94 E0 20 04 81 94 /
08:13:40:763 [66C] WSPConnect: E0 20 A9 4E 6F 77 20 53 4D 53 2F 4D 4D 53 20 47 Now SMS/MMS G
08:13:40:763 [66C] WSPConnect: 61 74 65 77 61 79 20 32 30 30 36 00 45 6E 63 6F ateway 2006 Enco
08:13:40:763 [66C] WSPConnect: 64 69 6E 67 2D 56 65 72 73 69 6F 6E 00 31 2E 33 ding-Version 1.3
08:13:40:763 [66C] WSPConnect: 00
08:13:40:763 [66C] Debug: Before sendto
08:13:40:763 [66C] Debug: After sendto
08:13:50:763 [66C] WSPRasDial: Unable to connect to WAP gateway at 192.118.11.55
08:15:17:807 [66C] InitTAPI: Returning cached TAPI session information
08:15:32:682 [66C] WSPRasDial: Network: Globetrotter is a LAN connection with gateway IP 10.195.138.204
08:15:32:682 [66C] WSPRestoreRoute: Network: Globetrotter
08:15:32:682 [66C] WSPAddRoute: Routing 192.118.11.55 via 10.195.138.204
08:15:53:775 [66C] WSPConnect: Proxy connection failed: http:192.118.11.55
08:15:53:775 [66C] WSPRasDial: Unable to connect to WAP gateway at http:192.118.11.55
08:16:47:289 [66C] InitTAPI: Returning cached TAPI session information
08:17:06:851 [66C] WSPRasDial: Network: Globetrotter is a LAN connection with gateway IP 10.195.138.204
08:17:06:851 [66C] WSPRestoreRoute: Network: Globetrotter
08:17:06:851 [66C] WSPAddRoute: Routing 192.118.11.55 via 10.195.138.204
08:17:27:912 [66C] WSPConnect: Proxy connection failed: http:192.118.11.55:8080
08:17:27:912 [66C] WSPRasDial: Unable to connect to WAP gateway at http:192.118.11.55:8080
08:21:10:952 [66C] InitTAPI: Returning cached TAPI session information
08:21:58:404 [66C] WSPRasDial: Network: Globetrotter is a LAN connection with gateway IP 10.195.138.204
08:21:58:404 [66C] WSPRestoreRoute: Network: Globetrotter
08:21:58:404 [66C] WSPAddRoute: Routing 192.118.11.55 via 10.195.138.204
08:21:58:529 [66C] WSPConnect: Sending 65 byte request to 192.118.11.55
08:21:58:529 [66C] WSPConnect: Packet Length is 65 bytes
08:21:58:529 [66C] WSPConnect: 0A 00 02 12 01 10 0A 2F 04 80 94 E0 20 04 81 94 /
08:21:58:529 [66C] WSPConnect: E0 20 A9 4E 6F 77 20 53 4D 53 2F 4D 4D 53 20 47 Now SMS/MMS G
08:21:58:529 [66C] WSPConnect: 61 74 65 77 61 79 20 32 30 30 36 00 45 6E 63 6F ateway 2006 Enco
08:21:58:529 [66C] WSPConnect: 64 69 6E 67 2D 56 65 72 73 69 6F 6E 00 31 2E 33 ding-Version 1.3
08:21:58:529 [66C] WSPConnect: 00
08:21:58:529 [66C] Debug: Before sendto
08:21:58:529 [66C] Debug: After sendto
08:22:08:528 [66C] WSPRestoreRoute: Network: Globetrotter
08:22:08:528 [66C] WSPConnect: Sending 65 byte request to 192.118.11.55
08:22:08:528 [66C] WSPConnect: Packet Length is 65 bytes
08:22:08:528 [66C] WSPConnect: 0B 00 02 12 01 10 0A 2F 04 80 94 E0 20 04 81 94 /
08:22:08:528 [66C] WSPConnect: E0 20 A9 4E 6F 77 20 53 4D 53 2F 4D 4D 53 20 47 Now SMS/MMS G
08:22:08:528 [66C] WSPConnect: 61 74 65 77 61 79 20 32 30 30 36 00 45 6E 63 6F ateway 2006 Enco
08:22:08:528 [66C] WSPConnect: 64 69 6E 67 2D 56 65 72 73 69 6F 6E 00 31 2E 33 ding-Version 1.3
08:22:08:528 [66C] WSPConnect: 00
08:22:08:528 [66C] Debug: Before sendto
08:22:08:528 [66C] Debug: After sendto
08:22:18:528 [66C] WSPRestoreRoute: Network: Globetrotter
08:22:18:528 [66C] WSPConnect: Sending 65 byte request to 192.118.11.55
08:22:18:528 [66C] WSPConnect: Packet Length is 65 bytes
08:22:18:528 [66C] WSPConnect: 0B 00 02 12 01 10 0A 2F 04 80 94 E0 20 04 81 94 /
08:22:18:528 [66C] WSPConnect: E0 20 A9 4E 6F 77 20 53 4D 53 2F 4D 4D 53 20 47 Now SMS/MMS G
08:22:18:528 [66C] WSPConnect: 61 74 65 77 61 79 20 32 30 30 36 00 45 6E 63 6F ateway 2006 Enco
08:22:18:528 [66C] WSPConnect: 64 69 6E 67 2D 56 65 72 73 69 6F 6E 00 31 2E 33 ding-Version 1.3
08:22:18:528 [66C] WSPConnect: 00
08:22:18:528 [66C] Debug: Before sendto
08:22:18:528 [66C] Debug: After sendto
08:22:28:528 [66C] WSPRestoreRoute: Network: Globetrotter
08:22:28:528 [66C] WSPConnect: Sending 65 byte request to 192.118.11.55
08:22:28:528 [66C] WSPConnect: Packet Length is 65 bytes
08:22:28:528 [66C] WSPConnect: 0B 00 02 12 01 10 0A 2F 04 80 94 E0 20 04 81 94 /
08:22:28:528 [66C] WSPConnect: E0 20 A9 4E 6F 77 20 53 4D 53 2F 4D 4D 53 20 47 Now SMS/MMS G
08:22:28:528 [66C] WSPConnect: 61 74 65 77 61 79 20 32 30 30 36 00 45 6E 63 6F ateway 2006 Enco
08:22:28:528 [66C] WSPConnect: 64 69 6E 67 2D 56 65 72 73 69 6F 6E 00 31 2E 33 ding-Version 1.3
08:22:28:528 [66C] WSPConnect: 00
08:22:28:528 [66C] Debug: Before sendto
08:22:28:528 [66C] Debug: After sendto
08:22:38:528 [66C] WSPRestoreRoute: Network: Globetrotter
08:22:38:528 [66C] WSPConnect: Sending 65 byte request to 192.118.11.55
08:22:38:528 [66C] WSPConnect: Packet Length is 65 bytes
08:22:38:528 [66C] WSPConnect: 0B 00 02 12 01 10 0A 2F 04 80 94 E0 20 04 81 94 /
08:22:38:528 [66C] WSPConnect: E0 20 A9 4E 6F 77 20 53 4D 53 2F 4D 4D 53 20 47 Now SMS/MMS G
08:22:38:528 [66C] WSPConnect: 61 74 65 77 61 79 20 32 30 30 36 00 45 6E 63 6F ateway 2006 Enco
08:22:38:528 [66C] WSPConnect: 64 69 6E 67 2D 56 65 72 73 69 6F 6E 00 31 2E 33 ding-Version 1.3
08:22:38:528 [66C] WSPConnect: 00
08:22:38:528 [66C] Debug: Before sendto
08:22:38:528 [66C] Debug: After sendto
08:22:48:527 [66C] WSPRasDial: Unable to connect to WAP gateway at 192.118.11.55
Des - NowSMS Support
Board Administrator
Username: Desosms

Post Number: 911
Registered: 08-2008
Posted on Monday, June 08, 2009 - 02:25 pm:   

Hi,

I am suspicious about this reference in your debug log:

"Network: Globetrotter"

It looks like you are trying to use a GPRS connection pre-established by the modem instead of having NowSMS initiate the connection.

Most mobile operators have separate GPRS APNs for internet vs. MMS traffic. It is likely that the network connection that you are using has been pre-configured to connect to the internet APN ... which doesn't allow connection to the mobile operator MMSC.

In NowSMS, change the "Network Connection" for your MMS settings to reference a "Modem:" connection instead of a "Network:" connection.

Note ... however ... if your modem is automatically making a data connection, it may not allow NowSMS to initiate a second data connection to the MMS APN.

In this case, it will be necessary to either disable the modem software from automatically initiating a data connection, or change the configuration of the modem software to connect to the MMS APN instead of the internet APN.

--
Des
NowSMS Support
Arnon Rotem-Gal-Oz
New member
Username: Arnonrgo

Post Number: 3
Registered: 01-2008
Posted on Tuesday, June 09, 2009 - 07:48 am:   

Hi Des,
I changed the connection to the Modem: (instead of Network: ) and made sure the modem isn't connected automatically. However, it still doesn't work.
Here's an updated log:
02:32:53:937 [C0C] InitTAPI: Performing TAPI initialisation
02:33:14:265 [C0C] InitTAPI: Returning cached TAPI session information
02:33:16:046 [C0C] GetCIDForAPN: GlobeTrotter HSxPA - Modem Interface
02:33:16:046 [C0C] GetCIDForAPN: wap.orange.co.il
02:33:16:046 [C0C] GetCIDForAPN: AT+CGDCONT=?
02:33:16:109 [C0C] GetCIDForAPN:
+CGDCONT: (1-16),"IP",,,(0-2),(0-4)
+CGDCONT: (1-16),"PPP",,,(0-2),(0-4)
+CGDCONT: (1-16),"IPV6",,,(0-2),(0-4)

OK

02:33:16:109 [C0C] GetCIDForAPN: minCID = 1, maxCID = 16
02:33:16:109 [C0C] GetCIDForAPN: AT+CGDCONT?
02:33:16:171 [C0C] GetCIDForAPN:
+CGDCONT: 1,"IP","uinternet","0.0.0.0",0,0
+CGDCONT: 2,"IP","wap.orange.co.il","0.0.0.0",0,0

OK

02:33:16:171 [C0C] GetCIDForAPN: Found CID=2 for APN wap.orange.co.il
02:33:16:203 [C0C] InitTAPI: Returning cached TAPI session information
02:33:18:234 [C0C] GetCIDForAPN: GlobeTrotter HSxPA - Modem Interface
02:33:18:234 [C0C] GetCIDForAPN: wap.orange.co.il
02:33:18:234 [C0C] GetCIDForAPN: AT+CGDCONT=?
02:33:18:296 [C0C] GetCIDForAPN:
+CGDCONT: (1-16),"IP",,,(0-2),(0-4)
+CGDCONT: (1-16),"PPP",,,(0-2),(0-4)
+CGDCONT: (1-16),"IPV6",,,(0-2),(0-4)

OK

02:33:18:296 [C0C] GetCIDForAPN: minCID = 1, maxCID = 16
02:33:18:296 [C0C] GetCIDForAPN: AT+CGDCONT?
02:33:18:359 [C0C] GetCIDForAPN:
+CGDCONT: 1,"IP","uinternet","0.0.0.0",0,0
+CGDCONT: 2,"IP","wap.orange.co.il","0.0.0.0",0,0

OK

02:33:18:359 [C0C] GetCIDForAPN: Found CID=2 for APN wap.orange.co.il
02:33:18:359 [C0C] WSPRasDial: Before RasDial NowSMS - GlobeTrotter HSxPA - Modem Interface
02:33:21:640 [C0C] WSPRasDial: RasDial connected to NowSMS - GlobeTrotter HSxPA - Modem Interface
02:33:21:640 [C0C] WSPRasDial: gethostname = devsrv
02:33:21:671 [C0C] WSPRasDial: gethostbyname returned ok
02:33:21:671 [C0C] WSPRasDial: gethostbyname returned 10.2.0.11
02:33:21:671 [C0C] WSPRasDial: gethostbyname returned 10.205.9.108
02:33:21:671 [C0C] WSPRestoreRoute: Modem: GlobeTrotter HSxPA - Modem Interface
02:33:21:671 [C0C] WSPAddRoute: Routing 192.118.11.55 via 10.205.9.108
02:33:21:843 [C0C] WSPConnect: Sending 65 byte request to 192.118.11.55
02:33:21:843 [C0C] WSPConnect: Packet Length is 65 bytes
02:33:21:843 [C0C] WSPConnect: 0A 00 01 12 01 10 0A 2F 04 80 94 E0 20 04 81 94 /
02:33:21:843 [C0C] WSPConnect: E0 20 A9 4E 6F 77 20 53 4D 53 2F 4D 4D 53 20 47 Now SMS/MMS G
02:33:21:843 [C0C] WSPConnect: 61 74 65 77 61 79 20 32 30 30 36 00 45 6E 63 6F ateway 2006 Enco
02:33:21:843 [C0C] WSPConnect: 64 69 6E 67 2D 56 65 72 73 69 6F 6E 00 31 2E 33 ding-Version 1.3
02:33:21:843 [C0C] WSPConnect: 00
02:33:21:843 [C0C] Debug: Before sendto
02:33:21:843 [C0C] Debug: After sendto
02:33:31:843 [C0C] WSPRestoreRoute: Modem: GlobeTrotter HSxPA - Modem Interface
02:33:31:843 [C0C] WSPConnect: Sending 65 byte request to 192.118.11.55
02:33:31:843 [C0C] WSPConnect: Packet Length is 65 bytes
02:33:31:843 [C0C] WSPConnect: 0B 00 01 12 01 10 0A 2F 04 80 94 E0 20 04 81 94 /
02:33:31:843 [C0C] WSPConnect: E0 20 A9 4E 6F 77 20 53 4D 53 2F 4D 4D 53 20 47 Now SMS/MMS G
02:33:31:843 [C0C] WSPConnect: 61 74 65 77 61 79 20 32 30 30 36 00 45 6E 63 6F ateway 2006 Enco
02:33:31:843 [C0C] WSPConnect: 64 69 6E 67 2D 56 65 72 73 69 6F 6E 00 31 2E 33 ding-Version 1.3
02:33:31:843 [C0C] WSPConnect: 00
02:33:31:843 [C0C] Debug: Before sendto
02:33:31:843 [C0C] Debug: After sendto
02:33:41:843 [C0C] WSPRestoreRoute: Modem: GlobeTrotter HSxPA - Modem Interface
02:33:41:843 [C0C] WSPConnect: Sending 65 byte request to 192.118.11.55
02:33:41:843 [C0C] WSPConnect: Packet Length is 65 bytes
02:33:41:843 [C0C] WSPConnect: 0B 00 01 12 01 10 0A 2F 04 80 94 E0 20 04 81 94 /
02:33:41:843 [C0C] WSPConnect: E0 20 A9 4E 6F 77 20 53 4D 53 2F 4D 4D 53 20 47 Now SMS/MMS G
02:33:41:843 [C0C] WSPConnect: 61 74 65 77 61 79 20 32 30 30 36 00 45 6E 63 6F ateway 2006 Enco
02:33:41:843 [C0C] WSPConnect: 64 69 6E 67 2D 56 65 72 73 69 6F 6E 00 31 2E 33 ding-Version 1.3
02:33:41:843 [C0C] WSPConnect: 00
02:33:41:843 [C0C] Debug: Before sendto
02:33:41:843 [C0C] Debug: After sendto
02:33:51:843 [C0C] WSPRestoreRoute: Modem: GlobeTrotter HSxPA - Modem Interface
02:33:51:843 [C0C] WSPConnect: Sending 65 byte request to 192.118.11.55
02:33:51:843 [C0C] WSPConnect: Packet Length is 65 bytes
02:33:51:843 [C0C] WSPConnect: 0B 00 01 12 01 10 0A 2F 04 80 94 E0 20 04 81 94 /
02:33:51:843 [C0C] WSPConnect: E0 20 A9 4E 6F 77 20 53 4D 53 2F 4D 4D 53 20 47 Now SMS/MMS G
02:33:51:843 [C0C] WSPConnect: 61 74 65 77 61 79 20 32 30 30 36 00 45 6E 63 6F ateway 2006 Enco
02:33:51:843 [C0C] WSPConnect: 64 69 6E 67 2D 56 65 72 73 69 6F 6E 00 31 2E 33 ding-Version 1.3
02:33:51:843 [C0C] WSPConnect: 00
02:33:51:843 [C0C] Debug: Before sendto
02:33:51:843 [C0C] Debug: After sendto
02:34:01:843 [C0C] WSPRestoreRoute: Modem: GlobeTrotter HSxPA - Modem Interface
02:34:01:843 [C0C] WSPConnect: Sending 65 byte request to 192.118.11.55
02:34:01:843 [C0C] WSPConnect: Packet Length is 65 bytes
02:34:01:843 [C0C] WSPConnect: 0B 00 01 12 01 10 0A 2F 04 80 94 E0 20 04 81 94 /
02:34:01:843 [C0C] WSPConnect: E0 20 A9 4E 6F 77 20 53 4D 53 2F 4D 4D 53 20 47 Now SMS/MMS G
02:34:01:843 [C0C] WSPConnect: 61 74 65 77 61 79 20 32 30 30 36 00 45 6E 63 6F ateway 2006 Enco
02:34:01:843 [C0C] WSPConnect: 64 69 6E 67 2D 56 65 72 73 69 6F 6E 00 31 2E 33 ding-Version 1.3
02:34:01:843 [C0C] WSPConnect: 00
02:34:01:843 [C0C] Debug: Before sendto
02:34:01:843 [C0C] Debug: After sendto
02:34:11:843 [C0C] WSPRasDial: GetAdaptersInfo returned 0.0.0.0
02:34:11:843 [C0C] WSPRestoreRoute: Modem: GlobeTrotter HSxPA - Modem Interface
02:34:11:843 [C0C] WSPAddRoute: Routing 192.118.11.55 via 0.0.0.0
02:34:11:859 [C0C] WSPConnect: Sending 65 byte request to 192.118.11.55
02:34:11:859 [C0C] WSPConnect: Packet Length is 65 bytes
02:34:11:859 [C0C] WSPConnect: 0A 00 02 12 01 10 0A 2F 04 80 94 E0 20 04 81 94 /
02:34:11:859 [C0C] WSPConnect: E0 20 A9 4E 6F 77 20 53 4D 53 2F 4D 4D 53 20 47 Now SMS/MMS G
02:34:11:859 [C0C] WSPConnect: 61 74 65 77 61 79 20 32 30 30 36 00 45 6E 63 6F ateway 2006 Enco
02:34:11:859 [C0C] WSPConnect: 64 69 6E 67 2D 56 65 72 73 69 6F 6E 00 31 2E 33 ding-Version 1.3
02:34:11:859 [C0C] WSPConnect: 00
02:34:11:859 [C0C] Debug: Before sendto
02:34:11:859 [C0C] Debug: After sendto
02:34:21:859 [C0C] WSPRestoreRoute: Modem: GlobeTrotter HSxPA - Modem Interface
02:34:21:859 [C0C] WSPConnect: Sending 65 byte request to 192.118.11.55
02:34:21:859 [C0C] WSPConnect: Packet Length is 65 bytes
02:34:21:859 [C0C] WSPConnect: 0B 00 02 12 01 10 0A 2F 04 80 94 E0 20 04 81 94 /
02:34:21:859 [C0C] WSPConnect: E0 20 A9 4E 6F 77 20 53 4D 53 2F 4D 4D 53 20 47 Now SMS/MMS G
02:34:21:859 [C0C] WSPConnect: 61 74 65 77 61 79 20 32 30 30 36 00 45 6E 63 6F ateway 2006 Enco
02:34:21:859 [C0C] WSPConnect: 64 69 6E 67 2D 56 65 72 73 69 6F 6E 00 31 2E 33 ding-Version 1.3
02:34:21:859 [C0C] WSPConnect: 00
02:34:21:859 [C0C] Debug: Before sendto
02:34:21:859 [C0C] Debug: After sendto
02:34:31:859 [C0C] WSPRestoreRoute: Modem: GlobeTrotter HSxPA - Modem Interface
02:34:31:859 [C0C] WSPConnect: Sending 65 byte request to 192.118.11.55
02:34:31:859 [C0C] WSPConnect: Packet Length is 65 bytes
02:34:31:859 [C0C] WSPConnect: 0B 00 02 12 01 10 0A 2F 04 80 94 E0 20 04 81 94 /
02:34:31:859 [C0C] WSPConnect: E0 20 A9 4E 6F 77 20 53 4D 53 2F 4D 4D 53 20 47 Now SMS/MMS G
02:34:31:859 [C0C] WSPConnect: 61 74 65 77 61 79 20 32 30 30 36 00 45 6E 63 6F ateway 2006 Enco
02:34:31:859 [C0C] WSPConnect: 64 69 6E 67 2D 56 65 72 73 69 6F 6E 00 31 2E 33 ding-Version 1.3
02:34:31:859 [C0C] WSPConnect: 00
02:34:31:859 [C0C] Debug: Before sendto
02:34:31:859 [C0C] Debug: After sendto
02:34:41:859 [C0C] WSPRestoreRoute: Modem: GlobeTrotter HSxPA - Modem Interface
02:34:41:859 [C0C] WSPConnect: Sending 65 byte request to 192.118.11.55
02:34:41:859 [C0C] WSPConnect: Packet Length is 65 bytes
02:34:41:859 [C0C] WSPConnect: 0B 00 02 12 01 10 0A 2F 04 80 94 E0 20 04 81 94 /
02:34:41:859 [C0C] WSPConnect: E0 20 A9 4E 6F 77 20 53 4D 53 2F 4D 4D 53 20 47 Now SMS/MMS G
02:34:41:859 [C0C] WSPConnect: 61 74 65 77 61 79 20 32 30 30 36 00 45 6E 63 6F ateway 2006 Enco
02:34:41:859 [C0C] WSPConnect: 64 69 6E 67 2D 56 65 72 73 69 6F 6E 00 31 2E 33 ding-Version 1.3
02:34:41:859 [C0C] WSPConnect: 00
02:34:41:859 [C0C] Debug: Before sendto
02:34:41:859 [C0C] Debug: After sendto
02:34:51:859 [C0C] WSPRestoreRoute: Modem: GlobeTrotter HSxPA - Modem Interface
02:34:51:859 [C0C] WSPConnect: Sending 65 byte request to 192.118.11.55
02:34:51:859 [C0C] WSPConnect: Packet Length is 65 bytes
02:34:51:859 [C0C] WSPConnect: 0B 00 02 12 01 10 0A 2F 04 80 94 E0 20 04 81 94 /
02:34:51:859 [C0C] WSPConnect: E0 20 A9 4E 6F 77 20 53 4D 53 2F 4D 4D 53 20 47 Now SMS/MMS G
02:34:51:859 [C0C] WSPConnect: 61 74 65 77 61 79 20 32 30 30 36 00 45 6E 63 6F ateway 2006 Enco
02:34:51:859 [C0C] WSPConnect: 64 69 6E 67 2D 56 65 72 73 69 6F 6E 00 31 2E 33 ding-Version 1.3
02:34:51:859 [C0C] WSPConnect: 00
02:34:51:859 [C0C] Debug: Before sendto
02:34:51:859 [C0C] Debug: After sendto
02:35:01:859 [C0C] WSPRasDial: GetAdaptersInfo returned 10.2.0.11
02:35:01:859 [C0C] WSPRasDial: GetAdaptersInfo returned 0.0.0.0
02:35:01:859 [C0C] WSPRestoreRoute: Modem: GlobeTrotter HSxPA - Modem Interface
02:35:01:859 [C0C] WSPAddRoute: Routing 192.118.11.55 via 0.0.0.0
02:35:01:875 [C0C] WSPConnect: Sending 65 byte request to 192.118.11.55
02:35:01:875 [C0C] WSPConnect: Packet Length is 65 bytes
02:35:01:875 [C0C] WSPConnect: 0A 00 03 12 01 10 0A 2F 04 80 94 E0 20 04 81 94 /
02:35:01:875 [C0C] WSPConnect: E0 20 A9 4E 6F 77 20 53 4D 53 2F 4D 4D 53 20 47 Now SMS/MMS G
02:35:01:875 [C0C] WSPConnect: 61 74 65 77 61 79 20 32 30 30 36 00 45 6E 63 6F ateway 2006 Enco
02:35:01:875 [C0C] WSPConnect: 64 69 6E 67 2D 56 65 72 73 69 6F 6E 00 31 2E 33 ding-Version 1.3
02:35:01:875 [C0C] WSPConnect: 00
02:35:01:875 [C0C] Debug: Before sendto
02:35:01:875 [C0C] Debug: After sendto
02:35:11:875 [C0C] WSPRestoreRoute: Modem: GlobeTrotter HSxPA - Modem Interface
02:35:11:875 [C0C] WSPConnect: Sending 65 byte request to 192.118.11.55
02:35:11:875 [C0C] WSPConnect: Packet Length is 65 bytes
02:35:11:875 [C0C] WSPConnect: 0B 00 03 12 01 10 0A 2F 04 80 94 E0 20 04 81 94 /
02:35:11:875 [C0C] WSPConnect: E0 20 A9 4E 6F 77 20 53 4D 53 2F 4D 4D 53 20 47 Now SMS/MMS G
02:35:11:875 [C0C] WSPConnect: 61 74 65 77 61 79 20 32 30 30 36 00 45 6E 63 6F ateway 2006 Enco
02:35:11:875 [C0C] WSPConnect: 64 69 6E 67 2D 56 65 72 73 69 6F 6E 00 31 2E 33 ding-Version 1.3
02:35:11:875 [C0C] WSPConnect: 00
02:35:11:875 [C0C] Debug: Before sendto
02:35:11:875 [C0C] Debug: After sendto
02:35:21:875 [C0C] WSPRestoreRoute: Modem: GlobeTrotter HSxPA - Modem Interface
02:35:21:875 [C0C] WSPConnect: Sending 65 byte request to 192.118.11.55
02:35:21:875 [C0C] WSPConnect: Packet Length is 65 bytes
02:35:21:875 [C0C] WSPConnect: 0B 00 03 12 01 10 0A 2F 04 80 94 E0 20 04 81 94 /
02:35:21:875 [C0C] WSPConnect: E0 20 A9 4E 6F 77 20 53 4D 53 2F 4D 4D 53 20 47 Now SMS/MMS G
02:35:21:875 [C0C] WSPConnect: 61 74 65 77 61 79 20 32 30 30 36 00 45 6E 63 6F ateway 2006 Enco
02:35:21:875 [C0C] WSPConnect: 64 69 6E 67 2D 56 65 72 73 69 6F 6E 00 31 2E 33 ding-Version 1.3
02:35:21:875 [C0C] WSPConnect: 00
02:35:21:875 [C0C] Debug: Before sendto
02:35:21:875 [C0C] Debug: After sendto
02:35:31:875 [C0C] WSPRestoreRoute: Modem: GlobeTrotter HSxPA - Modem Interface
02:35:31:875 [C0C] WSPConnect: Sending 65 byte request to 192.118.11.55
02:35:31:875 [C0C] WSPConnect: Packet Length is 65 bytes
02:35:31:875 [C0C] WSPConnect: 0B 00 03 12 01 10 0A 2F 04 80 94 E0 20 04 81 94 /
02:35:31:875 [C0C] WSPConnect: E0 20 A9 4E 6F 77 20 53 4D 53 2F 4D 4D 53 20 47 Now SMS/MMS G
02:35:31:875 [C0C] WSPConnect: 61 74 65 77 61 79 20 32 30 30 36 00 45 6E 63 6F ateway 2006 Enco
02:35:31:875 [C0C] WSPConnect: 64 69 6E 67 2D 56 65 72 73 69 6F 6E 00 31 2E 33 ding-Version 1.3
02:35:31:875 [C0C] WSPConnect: 00
02:35:31:875 [C0C] Debug: Before sendto
02:35:31:875 [C0C] Debug: After sendto
02:35:41:875 [C0C] WSPRestoreRoute: Modem: GlobeTrotter HSxPA - Modem Interface
02:35:41:875 [C0C] WSPConnect: Sending 65 byte request to 192.118.11.55
02:35:41:875 [C0C] WSPConnect: Packet Length is 65 bytes
02:35:41:875 [C0C] WSPConnect: 0B 00 03 12 01 10 0A 2F 04 80 94 E0 20 04 81 94 /
02:35:41:875 [C0C] WSPConnect: E0 20 A9 4E 6F 77 20 53 4D 53 2F 4D 4D 53 20 47 Now SMS/MMS G
02:35:41:875 [C0C] WSPConnect: 61 74 65 77 61 79 20 32 30 30 36 00 45 6E 63 6F ateway 2006 Enco
02:35:41:875 [C0C] WSPConnect: 64 69 6E 67 2D 56 65 72 73 69 6F 6E 00 31 2E 33 ding-Version 1.3
02:35:41:875 [C0C] WSPConnect: 00
02:35:41:875 [C0C] Debug: Before sendto
02:35:41:875 [C0C] Debug: After sendto
02:35:51:875 [C0C] WSPRasDial: GetAdaptersInfo returned 10.205.9.108
02:35:51:875 [C0C] WSPRasDial: Unable to connect to WAP gateway at 192.118.11.55
02:35:51:875 [C0C] WSPRasHangUp: Disconnecting RAS connection NowSMS - GlobeTrotter HSxPA - Modem Interface
02:35:52:781 [C0C] WSPRasHangUp: Complete

Thanks
Arnon
Bryce Norwood - NowSMS Support
Board Administrator
Username: Bryce

Post Number: 7777
Registered: 10-2002
Posted on Wednesday, June 10, 2009 - 03:37 am:   

Hi Arnon,

This is a bit of a mystery. All of the settings look correct, we're just not getting any IP response back at all when we make the connection.

I do notice one thing however. I recall a problem that we were having in older versions of NowSMS if the local workstation IP address was a "10." address, and the IP address assigned by the mobile operator is also a "10." address.

I don't think you're seeing a problem related to that here, but what is the NowSMS version you are using?

But maybe there is a "10." routing conflict.

Your local PC IP address seems to be "10.2.0.11" ... and in this case when you connect to the operator, they give you "10.205.9.108". What is your local net mask? If it's "255.255.255.0", then you should be ok ... even "255.255.0.0" should be ok. But some people use "255.0.0.0" when they're operating in the "10." range, and that might cause some confusion.

-bn
Arnon Rotem-Gal-Oz
New member
Username: Arnonrgo

Post Number: 4
Registered: 01-2008
Posted on Sunday, June 14, 2009 - 12:52 pm:   

I am using 2008.06.03 (we renewed the upgrade agreement recently so we can update to a new version if you have one)

We do have a subnet mask of 255.0.0.0. We are changing that this week - so I'll recheck once we do

Thanks

Arnon
Bryce Norwood - NowSMS Support
Board Administrator
Username: Bryce

Post Number: 7778
Registered: 10-2002
Posted on Tuesday, June 16, 2009 - 01:49 pm:   

Hi Arnon,

You may want to try the updated version at http://www.nowsms.com/download/nowsms2009rc.zip.

We've made a number of changes to try to better detect and deal with these types of routing issues. But unfortunately different versions of Windows seem to apply some default net masks when certain IP address ranges are used.

Some scenarios, however, can still have difficulties. The 255.0.0.0 net mask may present some routing confusion here, so if you can change that, that has the best chance of resolving the problem.

-bn