Unable to connect to WAP gateway

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Author Message
Igor Vuksanović
New member
Username: Rogibabarogi

Post Number: 8
Registered: 02-2009
Posted on Wednesday, June 03, 2009 - 07:01 pm:   

Hi,
I have a problem in Colombia. Tried with two different sim cards(Movistar and Comcel), but result is same "Unable to connect to WAP gateway"
This is MMSWAPDEBUG.LOG:

19:46:01:562 [E80] InitTAPI: Returning cached TAPI session information
19:46:37:562 [E80] InitTAPI: Returning cached TAPI session information
19:46:39:109 [E80] GetCIDForAPN: Standard 33600 bps Modem
19:46:39:109 [E80] GetCIDForAPN: mms.comcel.com.co
19:46:39:109 [E80] GetCIDForAPN: AT+CGDCONT=?
19:46:39:250 [E80] GetCIDForAPN:
+CGDCONT: (1-2),"IP",,,(0),(0-1)

OK

19:46:39:250 [E80] GetCIDForAPN: minCID = 1, maxCID = 2
19:46:39:250 [E80] GetCIDForAPN: AT+CGDCONT?
19:46:39:390 [E80] GetCIDForAPN:
+CGDCONT: 1,"IP","mms.comcel.com.co","",0,0
+CGDCONT: 2,"IP","mms.comcel.com.co","",0,0

OK

19:46:39:390 [E80] GetCIDForAPN: Found CID=1 for APN mms.comcel.com.co
19:46:39:390 [E80] CreateRasProfileForModem: RasGetEntryProperties Failed, error = 26F (623)
19:46:39:406 [E80] InitTAPI: Returning cached TAPI session information
19:46:41:156 [E80] GetCIDForAPN: Standard 33600 bps Modem
19:46:41:156 [E80] GetCIDForAPN: mms.comcel.com.co
19:46:41:156 [E80] GetCIDForAPN: AT+CGDCONT=?
19:46:41:296 [E80] GetCIDForAPN:
+CGDCONT: (1-2),"IP",,,(0),(0-1)

OK

19:46:41:296 [E80] GetCIDForAPN: minCID = 1, maxCID = 2
19:46:41:296 [E80] GetCIDForAPN: AT+CGDCONT?
19:46:41:437 [E80] GetCIDForAPN:
+CGDCONT: 1,"IP","mms.comcel.com.co","",0,0
+CGDCONT: 2,"IP","mms.comcel.com.co","",0,0

OK

19:46:41:437 [E80] GetCIDForAPN: Found CID=1 for APN mms.comcel.com.co
19:46:41:437 [E80] WSPRasDial: Before RasDial NowSMS - Standard 33600 bps Modem
19:46:44:546 [E80] WSPRasDial: RasDial connected to NowSMS - Standard 33600 bps Modem
19:46:44:546 [E80] WSPRasDial: gethostname = nsnpc3
19:46:44:546 [E80] WSPRasDial: gethostbyname returned ok
19:46:44:546 [E80] WSPRasDial: gethostbyname returned 10.254.13.80
19:46:44:546 [E80] WSPRasDial: gethostbyname returned 172.30.103.8
19:46:44:546 [E80] WSPRestoreRoute: Modem: Standard 33600 bps Modem
19:46:44:546 [E80] WSPAddRoute: Routing 198.228.90.226 via 172.30.103.8
19:46:44:671 [E80] WSPConnect: Sending 65 byte request to 198.228.90.226
19:46:44:671 [E80] WSPConnect: Packet Length is 65 bytes
19:46:44:671 [E80] WSPConnect: 0A 00 04 12 01 10 0A 2F 04 80 94 E0 20 04 81 94 /
19:46:44:671 [E80] WSPConnect: E0 20 A9 4E 6F 77 20 53 4D 53 2F 4D 4D 53 20 47 Now SMS/MMS G
19:46:44:671 [E80] WSPConnect: 61 74 65 77 61 79 20 32 30 30 36 00 45 6E 63 6F ateway 2006 Enco
19:46:44:671 [E80] WSPConnect: 64 69 6E 67 2D 56 65 72 73 69 6F 6E 00 31 2E 33 ding-Version 1.3
19:46:44:671 [E80] WSPConnect: 00
19:46:44:671 [E80] Debug: Before sendto
19:46:44:671 [E80] Debug: After sendto
19:46:54:671 [E80] WSPRestoreRoute: Modem: Standard 33600 bps Modem
19:46:54:671 [E80] WSPConnect: Sending 65 byte request to 198.228.90.226
19:46:54:671 [E80] WSPConnect: Packet Length is 65 bytes
19:46:54:671 [E80] WSPConnect: 0B 00 04 12 01 10 0A 2F 04 80 94 E0 20 04 81 94 /
19:46:54:671 [E80] WSPConnect: E0 20 A9 4E 6F 77 20 53 4D 53 2F 4D 4D 53 20 47 Now SMS/MMS G
19:46:54:671 [E80] WSPConnect: 61 74 65 77 61 79 20 32 30 30 36 00 45 6E 63 6F ateway 2006 Enco
19:46:54:671 [E80] WSPConnect: 64 69 6E 67 2D 56 65 72 73 69 6F 6E 00 31 2E 33 ding-Version 1.3
19:46:54:671 [E80] WSPConnect: 00
19:46:54:671 [E80] Debug: Before sendto
19:46:54:671 [E80] Debug: After sendto
19:47:04:671 [E80] WSPRestoreRoute: Modem: Standard 33600 bps Modem
19:47:04:671 [E80] WSPConnect: Sending 65 byte request to 198.228.90.226
19:47:04:671 [E80] WSPConnect: Packet Length is 65 bytes
19:47:04:671 [E80] WSPConnect: 0B 00 04 12 01 10 0A 2F 04 80 94 E0 20 04 81 94 /
19:47:04:671 [E80] WSPConnect: E0 20 A9 4E 6F 77 20 53 4D 53 2F 4D 4D 53 20 47 Now SMS/MMS G
19:47:04:671 [E80] WSPConnect: 61 74 65 77 61 79 20 32 30 30 36 00 45 6E 63 6F ateway 2006 Enco
19:47:04:671 [E80] WSPConnect: 64 69 6E 67 2D 56 65 72 73 69 6F 6E 00 31 2E 33 ding-Version 1.3
19:47:04:671 [E80] WSPConnect: 00
19:47:04:671 [E80] Debug: Before sendto
19:47:04:671 [E80] Debug: After sendto
19:47:14:671 [E80] WSPRestoreRoute: Modem: Standard 33600 bps Modem
19:47:14:671 [E80] WSPConnect: Sending 65 byte request to 198.228.90.226
19:47:14:671 [E80] WSPConnect: Packet Length is 65 bytes
19:47:14:671 [E80] WSPConnect: 0B 00 04 12 01 10 0A 2F 04 80 94 E0 20 04 81 94 /
19:47:14:671 [E80] WSPConnect: E0 20 A9 4E 6F 77 20 53 4D 53 2F 4D 4D 53 20 47 Now SMS/MMS G
19:47:14:671 [E80] WSPConnect: 61 74 65 77 61 79 20 32 30 30 36 00 45 6E 63 6F ateway 2006 Enco
19:47:14:671 [E80] WSPConnect: 64 69 6E 67 2D 56 65 72 73 69 6F 6E 00 31 2E 33 ding-Version 1.3
19:47:14:671 [E80] WSPConnect: 00
19:47:14:671 [E80] Debug: Before sendto
19:47:14:671 [E80] Debug: After sendto
19:47:24:671 [E80] WSPRestoreRoute: Modem: Standard 33600 bps Modem
19:47:24:671 [E80] WSPConnect: Sending 65 byte request to 198.228.90.226
19:47:24:671 [E80] WSPConnect: Packet Length is 65 bytes
19:47:24:671 [E80] WSPConnect: 0B 00 04 12 01 10 0A 2F 04 80 94 E0 20 04 81 94 /
19:47:24:671 [E80] WSPConnect: E0 20 A9 4E 6F 77 20 53 4D 53 2F 4D 4D 53 20 47 Now SMS/MMS G
19:47:24:671 [E80] WSPConnect: 61 74 65 77 61 79 20 32 30 30 36 00 45 6E 63 6F ateway 2006 Enco
19:47:24:671 [E80] WSPConnect: 64 69 6E 67 2D 56 65 72 73 69 6F 6E 00 31 2E 33 ding-Version 1.3
19:47:24:671 [E80] WSPConnect: 00
19:47:24:671 [E80] Debug: Before sendto
19:47:24:671 [E80] Debug: After sendto
19:47:34:687 [E80] WSPRasDial: GetAdaptersInfo returned 10.254.13.80
19:47:34:687 [E80] WSPRasDial: GetAdaptersInfo returned 0.0.0.0
19:47:34:687 [E80] WSPRestoreRoute: Modem: Standard 33600 bps Modem
19:47:34:687 [E80] WSPAddRoute: Routing 198.228.90.226 via 0.0.0.0
19:47:34:796 [E80] WSPConnect: Sending 65 byte request to 198.228.90.226
19:47:34:796 [E80] WSPConnect: Packet Length is 65 bytes
19:47:34:796 [E80] WSPConnect: 0A 00 05 12 01 10 0A 2F 04 80 94 E0 20 04 81 94 /
19:47:34:796 [E80] WSPConnect: E0 20 A9 4E 6F 77 20 53 4D 53 2F 4D 4D 53 20 47 Now SMS/MMS G
19:47:34:796 [E80] WSPConnect: 61 74 65 77 61 79 20 32 30 30 36 00 45 6E 63 6F ateway 2006 Enco
19:47:34:796 [E80] WSPConnect: 64 69 6E 67 2D 56 65 72 73 69 6F 6E 00 31 2E 33 ding-Version 1.3
19:47:34:796 [E80] WSPConnect: 00
19:47:34:796 [E80] Debug: Before sendto
19:47:34:796 [E80] Debug: After sendto
19:47:44:796 [E80] WSPRestoreRoute: Modem: Standard 33600 bps Modem
19:47:44:796 [E80] WSPConnect: Sending 65 byte request to 198.228.90.226
19:47:44:796 [E80] WSPConnect: Packet Length is 65 bytes
19:47:44:796 [E80] WSPConnect: 0B 00 05 12 01 10 0A 2F 04 80 94 E0 20 04 81 94 /
19:47:44:796 [E80] WSPConnect: E0 20 A9 4E 6F 77 20 53 4D 53 2F 4D 4D 53 20 47 Now SMS/MMS G
19:47:44:796 [E80] WSPConnect: 61 74 65 77 61 79 20 32 30 30 36 00 45 6E 63 6F ateway 2006 Enco
19:47:44:796 [E80] WSPConnect: 64 69 6E 67 2D 56 65 72 73 69 6F 6E 00 31 2E 33 ding-Version 1.3
19:47:44:796 [E80] WSPConnect: 00
19:47:44:796 [E80] Debug: Before sendto
19:47:44:796 [E80] Debug: After sendto
19:47:54:796 [E80] WSPRestoreRoute: Modem: Standard 33600 bps Modem
19:47:54:796 [E80] WSPConnect: Sending 65 byte request to 198.228.90.226
19:47:54:796 [E80] WSPConnect: Packet Length is 65 bytes
19:47:54:796 [E80] WSPConnect: 0B 00 05 12 01 10 0A 2F 04 80 94 E0 20 04 81 94 /
19:47:54:796 [E80] WSPConnect: E0 20 A9 4E 6F 77 20 53 4D 53 2F 4D 4D 53 20 47 Now SMS/MMS G
19:47:54:796 [E80] WSPConnect: 61 74 65 77 61 79 20 32 30 30 36 00 45 6E 63 6F ateway 2006 Enco
19:47:54:796 [E80] WSPConnect: 64 69 6E 67 2D 56 65 72 73 69 6F 6E 00 31 2E 33 ding-Version 1.3
19:47:54:796 [E80] WSPConnect: 00
19:47:54:796 [E80] Debug: Before sendto
19:47:54:796 [E80] Debug: After sendto
19:48:04:796 [E80] WSPRestoreRoute: Modem: Standard 33600 bps Modem
19:48:04:796 [E80] WSPConnect: Sending 65 byte request to 198.228.90.226
19:48:04:796 [E80] WSPConnect: Packet Length is 65 bytes
19:48:04:796 [E80] WSPConnect: 0B 00 05 12 01 10 0A 2F 04 80 94 E0 20 04 81 94 /
19:48:04:796 [E80] WSPConnect: E0 20 A9 4E 6F 77 20 53 4D 53 2F 4D 4D 53 20 47 Now SMS/MMS G
19:48:04:796 [E80] WSPConnect: 61 74 65 77 61 79 20 32 30 30 36 00 45 6E 63 6F ateway 2006 Enco
19:48:04:796 [E80] WSPConnect: 64 69 6E 67 2D 56 65 72 73 69 6F 6E 00 31 2E 33 ding-Version 1.3
19:48:04:796 [E80] WSPConnect: 00
19:48:04:796 [E80] Debug: Before sendto
19:48:04:796 [E80] Debug: After sendto
19:48:14:796 [E80] WSPRestoreRoute: Modem: Standard 33600 bps Modem
19:48:14:796 [E80] WSPConnect: Sending 65 byte request to 198.228.90.226
19:48:14:796 [E80] WSPConnect: Packet Length is 65 bytes
19:48:14:796 [E80] WSPConnect: 0B 00 05 12 01 10 0A 2F 04 80 94 E0 20 04 81 94 /
19:48:14:796 [E80] WSPConnect: E0 20 A9 4E 6F 77 20 53 4D 53 2F 4D 4D 53 20 47 Now SMS/MMS G
19:48:14:796 [E80] WSPConnect: 61 74 65 77 61 79 20 32 30 30 36 00 45 6E 63 6F ateway 2006 Enco
19:48:14:796 [E80] WSPConnect: 64 69 6E 67 2D 56 65 72 73 69 6F 6E 00 31 2E 33 ding-Version 1.3
19:48:14:796 [E80] WSPConnect: 00
19:48:14:796 [E80] Debug: Before sendto
19:48:14:796 [E80] Debug: After sendto
19:48:24:796 [E80] WSPRasDial: GetAdaptersInfo returned 0.0.0.0
19:48:24:796 [E80] WSPRestoreRoute: Modem: Standard 33600 bps Modem
19:48:24:796 [E80] WSPAddRoute: Routing 198.228.90.226 via 0.0.0.0
19:48:24:906 [E80] WSPConnect: Sending 65 byte request to 198.228.90.226
19:48:24:906 [E80] WSPConnect: Packet Length is 65 bytes
19:48:24:906 [E80] WSPConnect: 0A 00 06 12 01 10 0A 2F 04 80 94 E0 20 04 81 94 /
19:48:24:906 [E80] WSPConnect: E0 20 A9 4E 6F 77 20 53 4D 53 2F 4D 4D 53 20 47 Now SMS/MMS G
19:48:24:906 [E80] WSPConnect: 61 74 65 77 61 79 20 32 30 30 36 00 45 6E 63 6F ateway 2006 Enco
19:48:24:906 [E80] WSPConnect: 64 69 6E 67 2D 56 65 72 73 69 6F 6E 00 31 2E 33 ding-Version 1.3
19:48:24:906 [E80] WSPConnect: 00
19:48:24:906 [E80] Debug: Before sendto
19:48:24:906 [E80] Debug: After sendto
19:48:34:906 [E80] WSPRestoreRoute: Modem: Standard 33600 bps Modem
19:48:34:906 [E80] WSPConnect: Sending 65 byte request to 198.228.90.226
19:48:34:906 [E80] WSPConnect: Packet Length is 65 bytes
19:48:34:906 [E80] WSPConnect: 0B 00 06 12 01 10 0A 2F 04 80 94 E0 20 04 81 94 /
19:48:34:906 [E80] WSPConnect: E0 20 A9 4E 6F 77 20 53 4D 53 2F 4D 4D 53 20 47 Now SMS/MMS G
19:48:34:906 [E80] WSPConnect: 61 74 65 77 61 79 20 32 30 30 36 00 45 6E 63 6F ateway 2006 Enco
19:48:34:906 [E80] WSPConnect: 64 69 6E 67 2D 56 65 72 73 69 6F 6E 00 31 2E 33 ding-Version 1.3
19:48:34:906 [E80] WSPConnect: 00
19:48:34:906 [E80] Debug: Before sendto
19:48:34:906 [E80] Debug: After sendto
19:48:44:906 [E80] WSPRestoreRoute: Modem: Standard 33600 bps Modem
19:48:44:906 [E80] WSPConnect: Sending 65 byte request to 198.228.90.226
19:48:44:906 [E80] WSPConnect: Packet Length is 65 bytes
19:48:44:906 [E80] WSPConnect: 0B 00 06 12 01 10 0A 2F 04 80 94 E0 20 04 81 94 /
19:48:44:906 [E80] WSPConnect: E0 20 A9 4E 6F 77 20 53 4D 53 2F 4D 4D 53 20 47 Now SMS/MMS G
19:48:44:906 [E80] WSPConnect: 61 74 65 77 61 79 20 32 30 30 36 00 45 6E 63 6F ateway 2006 Enco
19:48:44:906 [E80] WSPConnect: 64 69 6E 67 2D 56 65 72 73 69 6F 6E 00 31 2E 33 ding-Version 1.3
19:48:44:906 [E80] WSPConnect: 00
19:48:44:906 [E80] Debug: Before sendto
19:48:44:906 [E80] Debug: After sendto
19:48:54:906 [E80] WSPRestoreRoute: Modem: Standard 33600 bps Modem
19:48:54:906 [E80] WSPConnect: Sending 65 byte request to 198.228.90.226
19:48:54:906 [E80] WSPConnect: Packet Length is 65 bytes
19:48:54:906 [E80] WSPConnect: 0B 00 06 12 01 10 0A 2F 04 80 94 E0 20 04 81 94 /
19:48:54:906 [E80] WSPConnect: E0 20 A9 4E 6F 77 20 53 4D 53 2F 4D 4D 53 20 47 Now SMS/MMS G
19:48:54:906 [E80] WSPConnect: 61 74 65 77 61 79 20 32 30 30 36 00 45 6E 63 6F ateway 2006 Enco
19:48:54:906 [E80] WSPConnect: 64 69 6E 67 2D 56 65 72 73 69 6F 6E 00 31 2E 33 ding-Version 1.3
19:48:54:906 [E80] WSPConnect: 00
19:48:54:906 [E80] Debug: Before sendto
19:48:54:906 [E80] Debug: After sendto
19:49:04:906 [E80] WSPRestoreRoute: Modem: Standard 33600 bps Modem
19:49:04:906 [E80] WSPConnect: Sending 65 byte request to 198.228.90.226
19:49:04:906 [E80] WSPConnect: Packet Length is 65 bytes
19:49:04:906 [E80] WSPConnect: 0B 00 06 12 01 10 0A 2F 04 80 94 E0 20 04 81 94 /
19:49:04:906 [E80] WSPConnect: E0 20 A9 4E 6F 77 20 53 4D 53 2F 4D 4D 53 20 47 Now SMS/MMS G
19:49:04:906 [E80] WSPConnect: 61 74 65 77 61 79 20 32 30 30 36 00 45 6E 63 6F ateway 2006 Enco
19:49:04:906 [E80] WSPConnect: 64 69 6E 67 2D 56 65 72 73 69 6F 6E 00 31 2E 33 ding-Version 1.3
19:49:04:906 [E80] WSPConnect: 00
19:49:04:906 [E80] Debug: Before sendto
19:49:04:906 [E80] Debug: After sendto
19:49:14:906 [E80] WSPRasDial: GetAdaptersInfo returned 172.30.103.8
19:49:14:906 [E80] WSPRasDial: Unable to connect to WAP gateway at 198.228.90.226
19:49:14:906 [E80] WSPRasHangUp: Disconnecting RAS connection NowSMS - Standard 33600 bps Modem
19:49:16:531 [E80] WSPRasHangUp: Complete

What can be wrong? Please can you help me with this issue because this is urgent.

Thanks
Igor
Des - NowSMS Support
Board Administrator
Username: Desosms

Post Number: 896
Registered: 08-2008
Posted on Thursday, June 04, 2009 - 06:39 pm:   

Hi Igor,

Unfortunately, when this doesn't work, it can be very difficult to troubleshoot.

I'm assuming "10.254.13.80" it the local IP address of the PC running NowSMS, correct?

Based upon a quick web search, the settings that you are using appear correct. Some sources say that a username/password of COMCELMMS must be used. So you may want to try this.

And actually ... on second glance ... I think the WAP Gateway IP address might be incorrect. Try 198.228.90.225 instead.

If it's still not working, try moving the SIM from the modem to a phone and verify that the phone can actually send MMS with the SIM.

Another idea ... connect to the modem with HyperTerminal and send the following commands:

AT+CGDCONT=1
AT+CGDCONT=2

Those commands will remove the existing APN configurations from the modem. I don't see any problem with those configurations, but there have been a couple of past incidents where configuration information was mysteriously corrupt in the modem and deleting the configurations fixed the problem. (That said, this issue has only previously been observed on mobile phones acting as a modem ... not actual dedicated modem devices. But still failing any other explanations, it is worth an attempt.)

--
Des
NowSMS Support