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Dmitry
New member
Username: Dim

Post Number: 2
Registered: 04-2004
Posted on Tuesday, April 20, 2004 - 10:53 am:   

Hi,

My connection to SMSC is SMPP 3.4.

When I send an MMS with NowSMS Gateway, I only get a silent notification of MMS to be downloaded on my SonyEricsson T610 and Nokia 6100 doesn't seem to show no notification at all. I get an audible signal only when I manually download this MMS (in T610).

So, is there a way to send an MMS with a standard alert signal?
Bryce Norwood - NowSMS Support
Board Administrator
Username: Bryce

Post Number: 2374
Registered: 10-2002
Posted on Thursday, April 22, 2004 - 06:07 pm:   

Hi Dmitry,

How that is handled is an implementation specific decision by the author of the MMS client. There is not a way to signal a different type of alert within an MMS itself. (It is possible to set message priority, and maybe the client might treat different priorities differently.)

Since you are only seeing the notification, and not the message itself, I suspect that there is an issue that either the NowSMS server is not accessible over the internet, or your mobile operator uses MMS settings that block access for external MMSCs.

The T610 will show you that you have received an MMS notification, even if it cannot retrieve the message content associated with the notification. However, Nokia phones will generally not inform you that a notification has been received ... they will just attempt to silently process it in the background, and you will not receive a notification until the MMS message is successfully downloaded. (If it is not successfully downloaded, you are not notified ... that is an implementation decision made by Nokia in their MMS client.)

If the issue is a configuration issue, then the "Local Host Name or IP Address" setting in NowSMS is generally the culprit, and you can find an explanation of that setting at the following link:

http://support.nowsms.com/discus/messages/485/1958.html

That link also explains how MMS works, and if your operator has a setup that is closed to external MMSCs, your only options are:

1.) Submit messages to the operator MMSC (described in the link above).

2.) Have your users change their MMS settings so that they can communicate with your MMSC. (Usually only a good option for closed user communities, as this will block access to sending/receiving messages through the operator MMSC.) Usually, you can simply change the GPRS APN and WAP Gateway IP address used by the MMS client to match the settings used for the WAP browser on the phone.

3.) Negotiate with your operator to allow access to your MMSC through their MMS GPRS APN.

4.) Use an alternative to MMS, such as multimedia WAP Push.

I hope that helps.
Dmitry
New member
Username: Dim

Post Number: 4
Registered: 04-2004
Posted on Monday, April 26, 2004 - 04:06 pm:   

But when I open this message in T610, it is downloaded and displayed, no problem! Why doesn't it happen automatically? Actually it's ok for me that the message is stored on the server till user opens it, if only user gets a proper alert.
The alternatives you mentioned above are very clear for me.
Bryce Norwood - NowSMS Support
Board Administrator
Username: Bryce

Post Number: 2419
Registered: 10-2002
Posted on Wednesday, April 28, 2004 - 07:11 pm:   

There are configuration settings on most phones to specify whether or not the message is retrieved automatically.

On the T610, I believe the setting is under MMS/Options/Auto Download.

My experience on SonyEricsson phones has been that if Auto Download is enabled, they will download the message automatically. However, they only try an automatic download attempt one time, so if the GPRS connection fails on that attempt, it must be manually downloaded.

-bn

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