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NowSMS Support Forums ⬆ NowSMS Support - MMS & Advanced Issues ⬆ Archive through April 21, 2010 ⬆ |
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| Author | Message | |||
| Patrick Stanzel New member Username: Pstanzel Post Number: 2 Registered: 04-2008 |
Hello, I am currently unable to connect to the Rogers (Canada) Wap Gateway. Using the Operator Settings from the Lookup, network connection is Network: GPRS - AirCard 710/750, Modem Used is Sierra Wireless AirCard GPRS Modem. In the logs I see: 08:23:19:277 [BE8] WSPRasDial: Network: GPRS - AirCard 710/750 is a LAN connection with gateway IP 10.141.210.215 08:23:21:277 [BE8] WSPRestoreRoute: Network: GPRS - AirCard 710/750 08:23:21:277 [BE8] WSPAddRoute: Routing 172.25.0.107 via 10.141.210.215 08:23:21:402 [BE8] WSPConnect: Sending 65 byte request to 172.25.0.107 08:23:21:402 [BE8] WSPConnect: Packet Length is 65 bytes 08:23:21:402 [BE8] WSPConnect: 0A 00 01 12 01 10 0A 2F 04 80 94 E0 20 04 81 94 / 08:23:21:402 [BE8] WSPConnect: E0 20 A9 4E 6F 77 20 53 4D 53 2F 4D 4D 53 20 47 Now SMS/MMS G 08:23:21:402 [BE8] WSPConnect: 61 74 65 77 61 79 20 32 30 30 36 00 45 6E 63 6F ateway 2006 Enco 08:23:21:402 [BE8] WSPConnect: 64 69 6E 67 2D 56 65 72 73 69 6F 6E 00 31 2E 33 ding-Version 1.3 08:23:21:402 [BE8] WSPConnect: 00 08:23:21:402 [BE8] Debug: Before sendto 08:23:21:402 [BE8] Debug: After sendto 08:23:31:401 [BE8] WSPRestoreRoute: Network: GPRS - AirCard 710/750 08:23:31:401 [BE8] WSPConnect: Sending 65 byte request to 172.25.0.107 08:23:31:401 [BE8] WSPConnect: Packet Length is 65 bytes 08:23:31:401 [BE8] WSPConnect: 0B 00 01 12 01 10 0A 2F 04 80 94 E0 20 04 81 94 / 08:23:31:401 [BE8] WSPConnect: E0 20 A9 4E 6F 77 20 53 4D 53 2F 4D 4D 53 20 47 Now SMS/MMS G 08:23:31:401 [BE8] WSPConnect: 61 74 65 77 61 79 20 32 30 30 36 00 45 6E 63 6F ateway 2006 Enco 08:23:31:401 [BE8] WSPConnect: 64 69 6E 67 2D 56 65 72 73 69 6F 6E 00 31 2E 33 ding-Version 1.3 08:23:31:401 [BE8] WSPConnect: 00 08:23:31:401 [BE8] Debug: Before sendto 08:23:31:401 [BE8] Debug: After sendto 08:23:41:401 [BE8] WSPRestoreRoute: Network: GPRS - AirCard 710/750 08:23:41:401 [BE8] WSPConnect: Sending 65 byte request to 172.25.0.107 08:23:41:401 [BE8] WSPConnect: Packet Length is 65 bytes 08:23:41:401 [BE8] WSPConnect: 0B 00 01 12 01 10 0A 2F 04 80 94 E0 20 04 81 94 / 08:23:41:401 [BE8] WSPConnect: E0 20 A9 4E 6F 77 20 53 4D 53 2F 4D 4D 53 20 47 Now SMS/MMS G 08:23:41:401 [BE8] WSPConnect: 61 74 65 77 61 79 20 32 30 30 36 00 45 6E 63 6F ateway 2006 Enco 08:23:41:401 [BE8] WSPConnect: 64 69 6E 67 2D 56 65 72 73 69 6F 6E 00 31 2E 33 ding-Version 1.3 08:23:41:401 [BE8] WSPConnect: 00 08:23:41:401 [BE8] Debug: Before sendto 08:23:41:401 [BE8] Debug: After sendto 08:23:51:400 [BE8] WSPRestoreRoute: Network: GPRS - AirCard 710/750 08:23:51:400 [BE8] WSPConnect: Sending 65 byte request to 172.25.0.107 08:23:51:400 [BE8] WSPConnect: Packet Length is 65 bytes 08:23:51:400 [BE8] WSPConnect: 0B 00 01 12 01 10 0A 2F 04 80 94 E0 20 04 81 94 / 08:23:51:400 [BE8] WSPConnect: E0 20 A9 4E 6F 77 20 53 4D 53 2F 4D 4D 53 20 47 Now SMS/MMS G 08:23:51:400 [BE8] WSPConnect: 61 74 65 77 61 79 20 32 30 30 36 00 45 6E 63 6F ateway 2006 Enco 08:23:51:400 [BE8] WSPConnect: 64 69 6E 67 2D 56 65 72 73 69 6F 6E 00 31 2E 33 ding-Version 1.3 08:23:51:400 [BE8] WSPConnect: 00 08:23:51:400 [BE8] Debug: Before sendto 08:23:51:400 [BE8] Debug: After sendto 08:24:01:399 [BE8] WSPRestoreRoute: Network: GPRS - AirCard 710/750 08:24:01:399 [BE8] WSPConnect: Sending 65 byte request to 172.25.0.107 08:24:01:399 [BE8] WSPConnect: Packet Length is 65 bytes 08:24:01:399 [BE8] WSPConnect: 0B 00 01 12 01 10 0A 2F 04 80 94 E0 20 04 81 94 / 08:24:01:399 [BE8] WSPConnect: E0 20 A9 4E 6F 77 20 53 4D 53 2F 4D 4D 53 20 47 Now SMS/MMS G 08:24:01:399 [BE8] WSPConnect: 61 74 65 77 61 79 20 32 30 30 36 00 45 6E 63 6F ateway 2006 Enco 08:24:01:399 [BE8] WSPConnect: 64 69 6E 67 2D 56 65 72 73 69 6F 6E 00 31 2E 33 ding-Version 1.3 08:24:01:399 [BE8] WSPConnect: 00 08:24:01:399 [BE8] Debug: Before sendto 08:24:01:399 [BE8] Debug: After sendto 08:24:11:398 [BE8] WSPRasDial: Unable to connect to WAP gateway at 172.25.0.107 | |||
| Des - NowSMS Support Board Administrator Username: Desosms Post Number: 1424 Registered: 08-2008 |
Hi Patrick, When you configure NowSMS to use a network connection instead of a dial-up modem connection, NowSMS does not have control to specify the APN to be used. In this case, the Sierra Wireless software has configured the APN. My guess is that the Sierra Wireless software is configured to use internet.com as the APN, which is the APN that you would use for internet browsing. However, for MMS connectivity, you need to use the media.com APN. There are two options: 1.) Reconfigure the Sierra Wireless software to connect to the media.com APN. 2.) Disable the Sierra Wireless software from auto-connecting, and configure NowSMS to use the "Modem:" entry as the "Network Connection:" for MMS access. -- Des NowSMS Support | |||
| Patrick Stanzel New member Username: Pstanzel Post Number: 3 Registered: 04-2008 |
I attempt 2) and I end up with: Connection Failed RAS Error 734 The PPP link control protocol was terminated | |||
| Des - NowSMS Support Board Administrator Username: Desosms Post Number: 1426 Registered: 08-2008 |
Make sure the Sierra software does not have a connection active. If it does, the modem will not allow a second connection to be active, and the result can be reported as RAS Error 734. Unfortunately, RAS Error 734 is tough to troubleshoot. It basically just means that the data connection failed. Looking back over past incidents, here is what I see regarding this error: a.) It's temporary ... possibly signal strength related ... occurs sporadically. b.) The GPRS APN or username/password is wrong. c.) The device doesn't have access to the GPRS APN. I'd check "c" first. If you got the SIM with the data card, the operator might not have provisioned it for MMS support ... assuming that you were using the modem for internet access only. Put the SIM card into a phone, and verify that you can send/receive MMS using the SIM in a phone. If this doesn't work, you need to use a different SIM or get your operator to allow MMS from your SIM. Assuming that's ok, there have been a number of times where NowSMS could not override a GPRS APN pre-configured in the modem for some unknown reason. In this case, it would be worth going back to "1" in my earlier reply ... configure the Sierra software to use media.com as the APN instead of internet.com. -- Des NowSMS Support | |||
| Patrick Stanzel New member Username: Pstanzel Post Number: 4 Registered: 04-2008 |
I attempted C) and the MMS was sent and received correctly When I input the following into the Sierra Software: User Name: media Password: mda01 APN: media.com I end up with a invalid username or password message | |||
| Patrick Stanzel New member Username: Pstanzel Post Number: 5 Registered: 04-2008 |
It seems I now need to use rogers-core-appl1.apn as the APN instead of media.com With that change it is back to being good. | |||
| Des - NowSMS Support Board Administrator Username: Desosms Post Number: 1427 Registered: 08-2008 |
Very interesting. I was out of ideas, so I'm glad you found these alternate settings. -- Des NowSMS Support | |||
