MMSIN, User Not Defined, Failed - on known good account

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SMS & MMS Technical Forum » NowSMS Support - MMS & Advanced Issues (Product Support Only) » Archive through July 14, 2004 » MMSIN, User Not Defined, Failed - on known good account « Previous || Next »
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Jamie Moore
New member
Username: Jammoore

Post Number: 1
Registered: 06-2004
Posted on Tuesday, June 01, 2004 - 01:52 pm:   

I've been running this particular phone with great success for several months. For no apparent reason it has stopped working as well as several other test phones. The web interface can still send messages, but no one can retrieve them. Nothing in the MMSC config has changed, and the phone settings have not changed. The license has not expired or exceeded capacity. Thoughts?
Bryce Norwood - NowSMS Support
Board Administrator
Username: Bryce

Post Number: 2763
Registered: 10-2002
Posted on Tuesday, June 08, 2004 - 08:30 pm:   

Jamie,

I believe we've corresponded about this issue via e-mail.

It had something to do with whether or not phone numbers were in international format. I am not sure that I know all of the details, but if you are still experiencing a problem, please advise the exact text of the log file entry.

-bn

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