Cant receive MMS from wavecom modem

Cant receive MMS from wavecom modem SearchSearch
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Anonymous
 
Posted on Friday, October 15, 2004 - 10:35 am:   

Help! i am unable to receive incoming MMS using wavecom gsm modem. As usual, it shows only the link but accessible within telco network only. Have tried configured under SMSC mms setting but WAP gateway by the operator is internal ip too.

Quick question:
1) Will it work if i use a mobile phone instead of gsm modem since on the phone i can easily configure telco mms setting?
2) Or using 2 gsm modem will work? One for receiving, the other one for activate gprs and pick up mms message.


Process will be:
user mms in -> nowsms pick up -> send to mmsinq -> process and activate telco mms setting -> download content -> save to mms-in or forward to email.
Bryce Norwood - NowSMS Support
Board Administrator
Username: Bryce

Post Number: 3557
Registered: 10-2002
Posted on Tuesday, October 19, 2004 - 03:09 pm:   

You are better off using a dedicated GSM/GPRS modem device (like the Wavecom). If you use a phone as a modem, the MMS client on the phone consistently intercepts the MMS messages and does not forward them over the modem interface, so a phone as a modem will not work.

It sounds like you are moving in the right direction by configuring the receive MMS settings into NowSMS under the GSM modem definition in the SMSC list. When NowSMS receives an MMS notification, it will use those settings to trigger a GPRS connection and to fetch the MMS message content over the GPRS connection.

It sounds like you are receiving an MMS message notification into the MMSINQ directory right now?

So, it is likely that there is something wrong with the MMS settings that you have specified in the configuration. What operator are you connecting to, and what settings have you specified?

Assuming that you're running v5.51 of NowSMS, go to the "Serial #" page of the configuration dialog, and enable the MMSWAPDEBUG.LOG. Then restart the SMS gateway service.

Send in another MMS message, and assuming that something appears in the MMSINQ directory, wait a bit, and then post your MMSWAPDEBUG.LOG here so that I can see what is happening.

If you don't have v5.51, it can be downloaded here. Or, for older versions, you can create an MMSWAP.INI file with the following content:

[MMSWAP]
Debug=Yes

Anonymous
 
Posted on Tuesday, October 19, 2004 - 04:04 pm:   

seemsm all the steps are correct.

Do all wavecom supports gprs? my wavecom modem is 2 yrs old and may be that is the reason why it wont activate gprs and fetch mms from telco mmsc?
Anonymous
 
Posted on Tuesday, October 19, 2004 - 05:57 pm:   

Bryce, i am using singtel gprs network. What to put on the NETWORK CONNECTION when enabled "Use specific Network Connection (GPRS MODEM)"? It only have the choice of my machine IP. The WAP GATEWAY IP ADDRESS is internal IP.

If its using my broadband IP to connect to the internal WAP IP, i doubt it will work. Should it not trying to fetch the mms contents via the wavecom sim card and via gprs instead of broadband?

For modem used, i set to com1 where my wavecom is, gprs apn/login/pw all set to singtel setting.

It seems cant connect.

How to resolve or debug?
Bryce Norwood - NowSMS Support
Board Administrator
Username: Bryce

Post Number: 3563
Registered: 10-2002
Posted on Tuesday, October 19, 2004 - 09:06 pm:   

Some older Wavecom modems do not support GPRS. To find out, the easiest thing to do is to connect to the modem's COM port using HyperTerminal. After you connect, hit Enter a few times. Then type ATZ and enter ... and verify that you get an OK response back.

Type AT+CSMS=0 and enter to verify that you are talking to a GSM modem.

Type AT+CGDCONT=? and enter to determine whether or not the basics of GPRS support are supported. If GPRS is not supported, then you'll get an ERROR response, otherwise you should receive OK and some additional info (the additional info is not important for this test).

Now, if the "Network Connection:" field does not display any "Modem:" entries, then this indicates that you need to install a Windows modem driver for your modem.

I don't believe that Wavecom supplies one, but you can just go into the Windows Control Panel, Phone & Modem Options, and add a new modem. The Standard 19200 bps modem driver is a good one to use.

Go ahead and change the NowSMS "SMSC" list to use this named modem driver instead of "COMx" in order to confirm that it is working properly.

Then you can go back in and set this modem as the "Network Connection".

It is a bit confusing to have to install a Windows modem driver, but we do need it in order to get Windows to make the GPRS connection.

-bn