Problems with SonyEricsson S700

Problems with SonyEricsson S700 SearchSearch
Author Message
Mindaugas Riauba
Unregistered guest
Posted on Monday, October 18, 2004 - 01:45 pm:   

Hello,

I have problems while trying to send MMSes with attached pictures from SE 700. Phone receives messages without problems though.
When I receive MMS to e-mail from SE700 I cannot see any signs of picture. What is strange that when I look into .mms file in Now SMS MMSCDATA/ directory I see that picture attachment seems to exist.

How could I debug the problem?
Bryce Norwood - NowSMS Support
Board Administrator
Username: Bryce

Post Number: 3555
Registered: 10-2002
Posted on Tuesday, October 19, 2004 - 02:50 pm:   

Hi,

Just a couple of questions to start things off:

Phone to phone MMS picture handling is ok, correct?

And e-mail to MMS is working ok with other phones, correct?

Are you running v5.51? (Or v5.50b or later?)

We started adding a simple auto-generated SMIL file when routing e-mail to MMS, and perhaps there is something about this simple SMIL file that is causing a problem.

Let's start by disabling the auto-generation of the SMIL. Edit MMSC.INI , and under the [MMSC] header add EMailAutoSmil=No ... then restart the MMSC service and try again. Does that make a difference? (Also confirm by looking in the file as to whether or not a SMIL is present.)

If that doesn't make a difference, then my next supicion would be something going wrong in the content conversion. On the "MMSC" tab of the configuration, try unchecking "Enable Dynamic Image + Audio Conversion". Restart the service. Does that make a difference? (If it does not make a difference, go ahead and re-enable that setting.)

-bn
Mindaugas Riauba
Unregistered guest
Posted on Wednesday, October 20, 2004 - 10:35 am:   

Phone to phone and phone to e-mail MMS is working ok with other phones.
Version is 5.51
EMailAutoSmil=No did not make a difference. main.smil still is shown in files.
Disabling content conversion did not make a difference too.
Bryce Norwood - NowSMS Support
Board Administrator
Username: Bryce

Post Number: 3581
Registered: 10-2002
Posted on Wednesday, October 20, 2004 - 04:12 pm:   

So you are still seeing a SMIL file in the raw MMS message?

Let's focus on that.

Did you restart the MMSC after making the MMSC.INI file change?

Can you verify that EMailAutoSmil=No appears under the [MMSC] header of the MMSC.INI file?

Does the SMIL content that you see in the raw message file look like this:

<smil><body>
<par>
<img src="filename"/>
</par>
</body></smil>

(There might also be a text part if you include some text in the e-mail message.)

I just want to make sure that we're on the right track here and that it is actually our MMSC that is generating the SMIL.

Mindaugas Riauba
Unregistered guest
Posted on Friday, October 22, 2004 - 06:24 am:   

I restarted MMSC and EMailAutoSmil=No is in the [MMSC] section.

SMIL in the .mms file looks like this:

<smil><head><layout><root-layout backgroundColor="#FFFFFF" background-color="#FFFFFF" height="480px" width="640px"/>
<region id="Image" top="0" left="0" height="50%" width="100%" fit="meet"/>
<region id="Text" top="50%" left="0" height="50%" width="100%" fit="meet"/>
</layout>
</head>
<body><par dur="4000ms"><img src="Creek.jpg" region="Image"></img>
</par>
</body>
</smil>
Johnny Sjöö
Unregistered guest
Posted on Sunday, October 24, 2004 - 10:56 am:   

Sometimes when i'm receiving SMS messages, it says "Received message is damaged". After that the same sms is beeing received untill i restart the phone. This problem occurs about 1 out of 10 messages...
Bryce Norwood - NowSMS Support
Board Administrator
Username: Bryce

Post Number: 3645
Registered: 10-2002
Posted on Tuesday, October 26, 2004 - 05:44 pm:   

Hmm ... what is confusing me is that we are not generating that SMIL.

But perhaps I am confused.

As I re-read your original posting, I may have misunderstood you.

Is the problem:

a.) Sending MMS from the S700 to e-mail

b.) Sending e-mail via MMS to the S700

I was assuming "b".

But as I re-read this thread, it appears that your problem is "a" ... which means that all of my questions/advice/suggestions are inapplicable.

So if your problem is "a" ... then let's take a look at the e-mail message that is generated. To debug this, what I usually do is send an e-mail message to a normal POP3 mailbox. Then fetch the message with Outlook Express ... right click on the message, and select Properties/Details/Message Source. That will show the raw SMTP e-mail message. Cut and paste that info, so that I can see it.

Or, you could also just send such a problem e-mail to nowsms@now.co.uk, so that I can retrieve it out of that mailbox. Just be sure to put "Attention Bryce" in the subject line, and put some text in the message to remind me why I want to look at the raw message source.

-bn