Software Upgrade Agreement Expired

Software Upgrade Agreement Expired SearchSearch
Author Message
Alma Muñoz
New member
Username: Acmu

Post Number: 6
Registered: 10-2006
Posted on Tuesday, January 03, 2012 - 04:49 pm:   

I am receiving the message Software Upgrade Agreement Expired!

We have a support contract valid until Jun 2012. Please confirm if the license serial needs to be updated!

Des - NowSMS Support
Board Administrator
Username: Desosms

Post Number: 3697
Registered: 08-2008
Posted on Tuesday, January 03, 2012 - 07:15 pm:   

Hi Alma,

Do you have the most recent license code that you received from us?  Maybe it was not loaded on your server?  (On the Serial # page in NowSMS, load or add the most recent code to update it.)

You can also check the text of the license file which should display the maintenance expiration date in text.  Perhaps the date was entered wrong on our end.

I'd suggest contacting our sales department. I will forward your message to them, but I'd also suggest you email directly to inquire.

NowSMS Support