Unable to retrieve mms using nowsms and orange.

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steve
New member
Username: Steve4400

Post Number: 2
Registered: 12-2012
Posted on Wednesday, December 19, 2012 - 08:13 am:   

We have been using NowSMS successfully to retrieve mms picture messages for sometime. In October 2012 this stopped working and I cannot figure out why.

I have registered a new sim with orange and tested this in a mobile phone and it worked perfectly. Upon trying this with nowSMS using both a Siemens MC35i and a Huawei E160 modem it fails to download the message.

I have tried the Wap Gateway test and it fails using the IP 192.168.224.10 and orangemms APN. Changing the gateway IP to http:192.168.224.10:8080 will pass the Wap test. But it still fails to download the message.

The logfiles gives the message:

Warning MMS message could not be retrieved (url stuff)

14:32:51:067 [15] ThreadProcessModem: AT+CNMI=2,0
14:32:53:095 [15] ThreadProcessModem: Before ModemRelease - HUAWEI Mobile Connect - 3G Modem
14:32:53:095 [15] ThreadProcessModem: After ModemRelease - HUAWEI Mobile Connect - 3G Modem
14:32:53:111 [17] ThreadProcessInboundMMS: After ModemAllocate - HUAWEI Mobile Connect - 3G Modem - OK
14:32:53:111 [17] ThreadProcessInboundMMS: Before WSPRasDial - Modem: HUAWEI Mobile Connect - 3G Modem
14:32:59:117 [15] ThreadProcessModem: Before ModemAllocate - HUAWEI Mobile Connect - 3G Modem
14:33:03:813 [17] ThreadProcessInboundMMS: After WSPRasDial - OK
14:33:04:437 [17] ThreadProcessInboundMMS: GET http://mmsca.orange.co.uk/UNB_dcCo4MQAACM5AAAADwADOOwAAAAA HTTP/1.1
Accept: application/vnd.wap.mms-message
Host: mmsca.orange.co.uk


14:33:04:764 [17] ThreadProcessInboundMMS: Packet Length is 1308 bytes
14:33:04:764 [17] ThreadProcessInboundMMS: 48 54 54 50 2F 31 2E 31 20 34 31 32 20 50 72 65 HTTP/1.1 412 Pre
14:33:04:764 [17] ThreadProcessInboundMMS: 63 6F 6E 64 69 74 69 6F 6E 20 46 61 69 6C 65 64 condition Failed
14:33:04:764 [17] ThreadProcessInboundMMS: 0D 0A 43 6F 6E 74 65 6E 74 2D 4C 65 6E 67 74 68 Content-Length
14:33:04:764 [17] ThreadProcessInboundMMS: 3A 20 31 31 31 32 20 20 20 20 20 0D 0A 53 65 72 : 1112 Ser
14:33:04:764 [17] ThreadProcessInboundMMS: 76 65 72 3A 20 41 70 61 63 68 65 2D 43 6F 79 6F ver: Apache-Coyo
14:33:04:764 [17] ThreadProcessInboundMMS: 74 65 2F 31 2E 31 0D 0A 43 6F 6E 74 65 6E 74 2D te/1.1 Content-
14:33:04:764 [17] ThreadProcessInboundMMS: 54 79 70 65 3A 20 74 65 78 74 2F 68 74 6D 6C 3B Type: text/html;
14:33:04:764 [17] ThreadProcessInboundMMS: 63 68 61 72 73 65 74 3D 75 74 66 2D 38 0D 0A 44 charset=utf-8 D
14:33:04:764 [17] ThreadProcessInboundMMS: 61 74 65 3A 20 54 75 65 2C 20 31 38 20 44 65 63 ate: Tue, 18 Dec
14:33:04:764 [17] ThreadProcessInboundMMS: 20 32 30 31 32 20 31 34 3A 33 33 3A 30 32 20 47 2012 14:33:02 G
14:33:04:764 [17] ThreadProcessInboundMMS: 4D 54 0D 0A 50 72 6F 78 79 2D 43 6F 6E 6E 65 63 MT Proxy-Connec
14:33:04:764 [17] ThreadProcessInboundMMS: 74 69 6F 6E 3A 20 6B 65 65 70 2D 61 6C 69 76 65 tion: keep-alive
14:33:04:764 [17] ThreadProcessInboundMMS: 0D 0A 0D 0A 3C 68 74 6D 6C 3E 3C 68 65 61 64 3E <html><head>
14:33:04:764 [17] ThreadProcessInboundMMS: 3C 74 69 74 6C 65 3E 41 70 61 63 68 65 20 54 6F <title>Apache To
14:33:04:764 [17] ThreadProcessInboundMMS: 6D 63 61 74 2F 35 2E 35 2E 31 32 20 2D 20 45 72 mcat/5.5.12 - Er
14:33:04:764 [17] ThreadProcessInboundMMS: 72 6F 72 20 72 65 70 6F 72 74 3C 2F 74 69 74 6C ror report</titl
14:33:04:764 [17] ThreadProcessInboundMMS: 65 3E 3C 73 74 79 6C 65 3E 3C 21 2D 2D 48 31 20 e><style><!--H1
14:33:04:764 [17] ThreadProcessInboundMMS: 7B 66 6F 6E 74 2D 66 61 6D 69 6C 79 3A 54 61 68 {font-family:Tah
14:33:04:764 [17] ThreadProcessInboundMMS: 6F 6D 61 2C 41 72 69 61 6C 2C 73 61 6E 73 2D 73 oma,Arial,sans-s
14:33:04:764 [17] ThreadProcessInboundMMS: 65 72 69 66 3B 63 6F 6C 6F 72 3A 77 68 69 74 65 erif;color:white
14:33:04:764 [17] ThreadProcessInboundMMS: 3B 62 61 63 6B 67 72 6F 75 6E 64 2D 63 6F 6C 6F ;background-colo
14:33:04:764 [17] ThreadProcessInboundMMS: 72 3A 23 35 32 35 44 37 36 3B 66 6F 6E 74 2D 73 r:#525D76;font-s
14:33:04:764 [17] ThreadProcessInboundMMS: 69 7A 65 3A 32 32 70 78 3B 7D 20 48 32 20 7B 66 ize:22px;} H2 {f
14:33:04:764 [17] ThreadProcessInboundMMS: 6F 6E 74 2D 66 61 6D 69 6C 79 3A 54 61 68 6F 6D ont-family:Tahom
14:33:04:764 [17] ThreadProcessInboundMMS: 61 2C 41 72 69 61 6C 2C 73 61 6E 73 2D 73 65 72 a,Arial,sans-ser
14:33:04:764 [17] ThreadProcessInboundMMS: 69 66 3B 63 6F 6C 6F 72 3A 77 68 69 74 65 3B 62 if;color:white;b
14:33:04:764 [17] ThreadProcessInboundMMS: 61 63 6B 67 72 6F 75 6E 64 2D 63 6F 6C 6F 72 3A ackground-color:
14:33:04:764 [17] ThreadProcessInboundMMS: 23 35 32 35 44 37 36 3B 66 6F 6E 74 2D 73 69 7A #525D76;font-siz
14:33:04:764 [17] ThreadProcessInboundMMS: 65 3A 31 36 70 78 3B 7D 20 48 33 20 7B 66 6F 6E e:16px;} H3 {fon
14:33:04:764 [17] ThreadProcessInboundMMS: 74 2D 66 61 6D 69 6C 79 3A 54 61 68 6F 6D 61 2C t-family:Tahoma,
14:33:04:764 [17] ThreadProcessInboundMMS: 41 72 69 61 6C 2C 73 61 6E 73 2D 73 65 72 69 66 Arial,sans-serif
14:33:04:764 [17] ThreadProcessInboundMMS: 3B 63 6F 6C 6F 72 3A 77 68 69 74 65 3B 62 61 63 ;color:white;bac
14:33:04:764 [17] ThreadProcessInboundMMS: 6B 67 72 6F 75 6E 64 2D 63 6F 6C 6F 72 3A 23 35 kground-color:#5
14:33:04:764 [17] ThreadProcessInboundMMS: 32 35 44 37 36 3B 66 6F 6E 74 2D 73 69 7A 65 3A 25D76;font-size:
14:33:04:764 [17] ThreadProcessInboundMMS: 31 34 70 78 3B 7D 20 42 4F 44 59 20 7B 66 6F 6E 14px;} BODY {fon
14:33:04:764 [17] ThreadProcessInboundMMS: 74 2D 66 61 6D 69 6C 79 3A 54 61 68 6F 6D 61 2C t-family:Tahoma,
14:33:04:764 [17] ThreadProcessInboundMMS: 41 72 69 61 6C 2C 73 61 6E 73 2D 73 65 72 69 66 Arial,sans-serif
14:33:04:764 [17] ThreadProcessInboundMMS: 3B 63 6F 6C 6F 72 3A 62 6C 61 63 6B 3B 62 61 63 ;color:black;bac
14:33:04:764 [17] ThreadProcessInboundMMS: 6B 67 72 6F 75 6E 64 2D 63 6F 6C 6F 72 3A 77 68 kground-color:wh
14:33:04:764 [17] ThreadProcessInboundMMS: 69 74 65 3B 7D 20 42 20 7B 66 6F 6E 74 2D 66 61 ite;} B {font-fa
14:33:04:764 [17] ThreadProcessInboundMMS: 6D 69 6C 79 3A 54 61 68 6F 6D 61 2C 41 72 69 61 mily:Tahoma,Aria
14:33:04:764 [17] ThreadProcessInboundMMS: 6C 2C 73 61 6E 73 2D 73 65 72 69 66 3B 63 6F 6C l,sans-serif;col
14:33:04:764 [17] ThreadProcessInboundMMS: 6F 72 3A 77 68 69 74 65 3B 62 61 63 6B 67 72 6F or:white;backgro
14:33:04:764 [17] ThreadProcessInboundMMS: 75 6E 64 2D 63 6F 6C 6F 72 3A 23 35 32 35 44 37 und-color:#525D7
14:33:04:764 [17] ThreadProcessInboundMMS: 36 3B 7D 20 50 20 7B 66 6F 6E 74 2D 66 61 6D 69 6;} P {font-fami
14:33:04:764 [17] ThreadProcessInboundMMS: 6C 79 3A 54 61 68 6F 6D 61 2C 41 72 69 61 6C 2C ly:Tahoma,Arial,
14:33:04:764 [17] ThreadProcessInboundMMS: 73 61 6E 73 2D 73 65 72 69 66 3B 62 61 63 6B 67 sans-serif;backg
14:33:04:764 [17] ThreadProcessInboundMMS: 72 6F 75 6E 64 3A 77 68 69 74 65 3B 63 6F 6C 6F round:white;colo
14:33:04:764 [17] ThreadProcessInboundMMS: 72 3A 62 6C 61 63 6B 3B 66 6F 6E 74 2D 73 69 7A r:black;font-siz
14:33:04:764 [17] ThreadProcessInboundMMS: 65 3A 31 32 70 78 3B 7D 41 20 7B 63 6F 6C 6F 72 e:12px;}A {color
14:33:04:764 [17] ThreadProcessInboundMMS: 20 3A 20 62 6C 61 63 6B 3B 7D 41 2E 6E 61 6D 65 : black;}A.name
14:33:04:764 [17] ThreadProcessInboundMMS: 20 7B 63 6F 6C 6F 72 20 3A 20 62 6C 61 63 6B 3B {color : black;
14:33:04:764 [17] ThreadProcessInboundMMS: 7D 48 52 20 7B 63 6F 6C 6F 72 20 3A 20 23 35 32 }HR {color : #52
14:33:04:764 [17] ThreadProcessInboundMMS: 35 44 37 36 3B 7D 2D 2D 3E 3C 2F 73 74 79 6C 65 5D76;}--></style
14:33:04:764 [17] ThreadProcessInboundMMS: 3E 20 3C 2F 68 65 61 64 3E 3C 62 6F 64 79 3E 3C > </head><body><
14:33:04:764 [17] ThreadProcessInboundMMS: 68 31 3E 48 54 54 50 20 53 74 61 74 75 73 20 34 h1>HTTP Status 4
14:33:04:764 [17] ThreadProcessInboundMMS: 31 32 20 2D 20 52 65 71 75 65 73 74 20 72 65 6A 12 - Request rej
14:33:04:764 [17] ThreadProcessInboundMMS: 65 63 74 65 64 3A 20 55 6E 72 65 63 6F 67 6E 69 ected: Unrecogni
14:33:04:764 [17] ThreadProcessInboundMMS: 7A 65 64 20 55 73 65 72 2D 41 67 65 6E 74 2F 55 zed User-Agent/U
14:33:04:764 [17] ThreadProcessInboundMMS: 41 50 72 6F 66 2E 3C 2F 68 31 3E 3C 48 52 20 73 AProf.</h1><HR s
14:33:04:780 [17] ThreadProcessInboundMMS: 69 7A 65 3D 22 31 22 20 6E 6F 73 68 61 64 65 3D ize="1" noshade=
14:33:04:780 [17] ThreadProcessInboundMMS: 22 6E 6F 73 68 61 64 65 22 3E 3C 70 3E 3C 62 3E "noshade"><p><b>
14:33:04:780 [17] ThreadProcessInboundMMS: 74 79 70 65 3C 2F 62 3E 20 53 74 61 74 75 73 20 type</b> Status
14:33:04:780 [17] ThreadProcessInboundMMS: 72 65 70 6F 72 74 3C 2F 70 3E 3C 70 3E 3C 62 3E report</p><p><b>
14:33:04:780 [17] ThreadProcessInboundMMS: 6D 65 73 73 61 67 65 3C 2F 62 3E 20 3C 75 3E 52 message</b> <u>R
14:33:04:780 [17] ThreadProcessInboundMMS: 65 71 75 65 73 74 20 72 65 6A 65 63 74 65 64 3A equest rejected:
14:33:04:780 [17] ThreadProcessInboundMMS: 20 55 6E 72 65 63 6F 67 6E 69 7A 65 64 20 55 73 Unrecognized Us
14:33:04:780 [17] ThreadProcessInboundMMS: 65 72 2D 41 67 65 6E 74 2F 55 41 50 72 6F 66 2E er-Agent/UAProf.
14:33:04:780 [17] ThreadProcessInboundMMS: 3C 2F 75 3E 3C 2F 70 3E 3C 70 3E 3C 62 3E 64 65 </u></p><p><b>de
14:33:04:780 [17] ThreadProcessInboundMMS: 73 63 72 69 70 74 69 6F 6E 3C 2F 62 3E 20 3C 75 scription</b> <u
14:33:04:780 [17] ThreadProcessInboundMMS: 3E 41 20 73 70 65 63 69 66 69 65 64 20 70 72 65 >A specified pre
14:33:04:780 [17] ThreadProcessInboundMMS: 63 6F 6E 64 69 74 69 6F 6E 20 68 61 73 20 66 61 condition has fa
14:33:04:780 [17] ThreadProcessInboundMMS: 69 6C 65 64 20 66 6F 72 20 74 68 69 73 20 72 65 iled for this re
14:33:04:780 [17] ThreadProcessInboundMMS: 71 75 65 73 74 20 28 52 65 71 75 65 73 74 20 72 quest (Request r
14:33:04:780 [17] ThreadProcessInboundMMS: 65 6A 65 63 74 65 64 3A 20 55 6E 72 65 63 6F 67 ejected: Unrecog
14:33:04:780 [17] ThreadProcessInboundMMS: 6E 69 7A 65 64 20 55 73 65 72 2D 41 67 65 6E 74 nized User-Agent
14:33:04:780 [17] ThreadProcessInboundMMS: 2F 55 41 50 72 6F 66 2E 29 2E 3C 2F 75 3E 3C 2F /UAProf.).</u></
14:33:04:780 [17] ThreadProcessInboundMMS: 70 3E 3C 48 52 20 73 69 7A 65 3D 22 31 22 20 6E p><HR size="1" n
14:33:04:780 [17] ThreadProcessInboundMMS: 6F 73 68 61 64 65 3D 22 6E 6F 73 68 61 64 65 22 oshade="noshade"
14:33:04:780 [17] ThreadProcessInboundMMS: 3E 3C 68 33 3E 41 70 61 63 68 65 20 54 6F 6D 63 ><h3>Apache Tomc
14:33:04:780 [17] ThreadProcessInboundMMS: 61 74 2F 35 2E 35 2E 31 32 3C 2F 68 33 3E 3C 2F at/5.5.12</h3></
14:33:04:780 [17] ThreadProcessInboundMMS: 62 6F 64 79 3E 3C 2F 68 74 6D 6C 3E body></html>
14:33:04:780 [17] ThreadProcessInboundMMS: mm1 - got error response
14:33:04:780 [17] ThreadProcessInboundMMS: HTTP/1.1 412 Precondition Failed
Content-Length: 1112
Server: Apache-Coyote/1.1
Content-Type: text/html;charset=utf-8
Date: Tue, 18 Dec 2012 14:33:02 GMT
Proxy-Connection: keep-alive

<html><head><title>Apache Tomcat/5.5.12 - Error report</title><style><!--H1 {font-family:Tahoma,Arial,sans-serif;color:white;background-color:#525D76;font-s ize:22px;} H2 {font-family:Tahoma,Arial,sans-serif;color:white;background-color:#525D76;font-s ize:16px;} H3 {font-family:Tahoma,Arial,sans-serif;color:white;background-color:#525D76;font-s ize:14px;} BODY {font-family:Tahoma,Arial,sans-serif;color:black;background-color:white;} B {font-family:Tahoma,Arial,sans-serif;color:white;background-color:#525D76;} P {font-family:Tahoma,Arial,sans-serif;background:white;color:black;font-size:12px ;}A {color : black;}A.name {color : black;}HR {color : #525D76;}--></style> </head><body><h1>HTTP Status 412 - Request rejected: Unrecognized User-Agent/UAProf.</h1><HR size="1" noshade="noshade"><p><b>type</b> Status report</p><p><b>message</b> <u>Request rejected: Unrecognized User-Agent/UAProf.</u></p><p><b>description</b> <u>A specified precondition has failed for this request (Request rejected: Unrecognized User-Agent/UAProf.).</u></p><HR size="1" noshade="noshade"><h3>Apache Tomcat/5.5.12</h3></body></html>
14:33:04:951 [17] ThreadProcessInboundMMS: Before WSPRasHangUp (#3) - Modem: HUAWEI Mobile Connect - 3G Modem
14:33:07:182 [17] ThreadProcessInboundMMS: After WSPRasHangUp (#3) - Modem: HUAWEI Mobile Connect - 3G Modem
14:33:07:182 [17] ThreadProcessInboundMMS: Before ModemRelease - HUAWEI Mobile Connect - 3G Modem
14:33:07:182 [17] ThreadProcessInboundMMS: After ModemRelease - HUAWEI Mobile Connect - 3G Modem
14:33:07:198 [15] ThreadProcessModem: After ModemAllocate - HUAWEI Mobile Connect - 3G Modem - OK
14:33:07:198 [15] ThreadProcessModem: Re-initializing modem: HUAWEI Mobile Connect - 3G Modem ...
14:33:07:354 [15] ThreadProcessModem: ATI0
14:33:07:354 [15] ThreadProcessModem:
Manufacturer: huawei
Model: E160E
Revision: 11.604.21.57.00
IMEI: 358988032344339
+GCAP: +CGSM,+DS,+ES

OK
Des - NowSMS Support
Board Administrator
Username: Desosms

Post Number: 4246
Registered: 08-2008
Posted on Wednesday, December 19, 2012 - 02:29 pm:   

Hi Steve,

That is an odd error response.

I have a theory that perhaps the MMSC or gateway is expecting a user-agent or profile header.

Try editing MMSC.INI and under the [MMSC] header add:

HeaderUserAgent=iPhoneOS/4.2.1 (8C148)
HeaderProfile=http://www.apple.com/mms/uaprof.rdf

If you look at the resulting debug log, you should see this information included in the HTTP headers.

If it does not resolve the issue, try moving the SIM from the modem to a phone and confirm that the phone can receive MMS using that SIM...to make sure that it is not a SIM/account provisioning issue.

--
Des
NowSMS Support
steve
New member
Username: Steve4400

Post Number: 3
Registered: 12-2012
Posted on Thursday, December 20, 2012 - 09:23 am:   

Hi

Many thanks, this seems to have worked on our production setup. I guess that means that orange are filtering phones/devices that can connect to their network based on user agent and associated information.

Just as a side note, I tried this on a trial version of your software as I didn't want to mess around with our main server. There was no mmsc.ini and adding it with the information you gave didn't seem to work...

Many thanks again for helping with this.

Steve

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