Not able to send MMS from Starhub Singapore to Vodafone India

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Prashant Garg
New member
Username: Prashantg

Post Number: 5
Registered: 02-2019
Posted on Wednesday, February 20, 2019 - 07:22 am:   

Hi Team,

We are trying to send mms using Starhub Singapore to Vodafone and Idea India. We are successfully able to send mms on Singapore numbers. But not able to send mms from Singapore to India operators.

Please find the MMSCDEBUG log in the attachment.

application/octet-stream
MMSCDEBUG.LOG (39.9 k)
Bryce Norwood - NowSMS Support
Board Administrator
Username: Bryce

Post Number: 8323
Registered: 10-2002
Posted on Wednesday, February 20, 2019 - 07:45 pm:   

Hi,

Are you able to send to those numbers with a Starhub SIM in a phone?

Are you using the international dialing prefix +91?

-bn

Bryce Norwood
Now SMS/MMS Support
Prashant Garg
New member
Username: Prashantg

Post Number: 6
Registered: 02-2019
Posted on Thursday, February 21, 2019 - 03:27 am:   

HI BN,

We are using Starhub SIM in a modem connected with server in a Data Center. So we cant be able to use Starhub SIM in a Phone.

Yes we are using the international dialing prefix +91 and 91, but using both we are not able to send mms.


Many Thanks in Advance.
Bryce Norwood - NowSMS Support
Board Administrator
Username: Bryce

Post Number: 8325
Registered: 10-2002
Posted on Thursday, February 21, 2019 - 03:34 pm:   

Hi,

You may not like may answer, but sometimes you need to validate that services are enabled on the SIM. The most certain way to do this is to temporarily move the SIM into a phone and verify that what you are attempting works from the SIM in a phone.

I realize this is difficult in your case, but...

That said, looking at your log, I see messages sent to 91 numbers, but no +91 numbers. If you are submitting via HTTP, make sure the + is URL escaped (%2B).

-bn

Bryce Norwood
Now SMS/MMS Support
Prashant Garg
New member
Username: Prashantg

Post Number: 7
Registered: 02-2019
Posted on Monday, February 25, 2019 - 03:41 am:   

Hi BN,

We are sending from NowSMS Web interface by adding + sign. But while sending, it removing the + sign.

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