cannot receive MMS message - unknown response | Search |
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Author | Message | |||
Richard Tang New member Username: Siteadmin Post Number: 1 Registered: 08-2020 |
I cannot send out MMS with photo, get this error message - 503 Service Unavailable. 2020-08-21 15:39:57:732,RemoteModem,DISCONNECT,OK,Cloud,354467102084673 2020-08-21 15:39:56:732,MMSOUT,VASP:354467102084673,,0275430372,Retry Pending - MM1 - got unknown response - HTTP Status: 503 Service Unavailable,20200821-15-6BEFE323@tcgnowsms.smshosts.com Please advice how to fix this. | |||
Des - NowSMS Support Board Administrator Username: Desosms Post Number: 6170 Registered: 08-2008 |
Hi, This error is usually related to an MMS settings issue on the phone. Are you able to send and receive MMS messages using the built-in messaging client on the phone? I took a look at your debug logs and noticed the following settings seem to be in use for MMS on the phone: MMS Server/MMSC: http://lsmmsc.xtra.co.nz MMS Proxy: 210.55.11.73:8080 Those are settings for Spark, but the phone seems to be on Vodafone's network, so those settings will not work. I believe the settings should be: MMS Server/MMSC: http://pxt.vodafone.net.nz/pxtsend MMS Proxy: 172.30.38.3:8080 The phone also needs an MMS APN setting of live.vodafone.com. -- Des NowSMS Support | |||
Des - NowSMS Support Board Administrator Username: Desosms Post Number: 6171 Registered: 08-2008 |
Also...here are a few links that may be helpful: https://community.vodafone.co.nz/t5/Mobile-services/APN-settings-for-MMS/td-p/218553 https://www.vodafone.co.nz/help/mobile-device-settings/ | |||
Richard Tang New member Username: Siteadmin Post Number: 2 Registered: 08-2020 |
ok, I will check the setting on the mobile phone and see how it goes. Thank you | |||
Richard Tang New member Username: Siteadmin Post Number: 3 Registered: 08-2020 |
yes, this settings was somehow changed in the mobile. I had changed it to below and it works. MMS Server/MMSC: http://pxt.vodafone.net.nz/pxtsend MMS Proxy: 172.30.38.3:8080 Thank you. |