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NowSMS Support Forums ⬆ NowSMS Cloud Edition Support ⬆ |
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Author | Message | |||
Rick Jewson New member Username: Freom Post Number: 9 Registered: 10-2018 |
None of my modems can connect, and I am getting timeouts trying to connect to https://freom.smshosts.com/ Been down for about 3 hours so far, and I cannot raise anyone! Sorry I posted this in the wrong forum earlier! | |||
Des - NowSMS Support Board Administrator Username: Desosms Post Number: 6297 Registered: 08-2008 |
This issue has been resolved. | |||
Rick Jewson New member Username: Freom Post Number: 10 Registered: 10-2018 |
Can I ask what it was, and if it's likely to re-occur? | |||
Bryce Norwood - NowSMS Support Board Administrator Username: Bryce Post Number: 8455 Registered: 10-2002 |
I hesitate to reply, because I don't want to jinx system reliability. The specific scenario that occurred will not happen again. We are using this opportunity to improve our system monitoring. | |||
Rick Jewson New member Username: Freom Post Number: 11 Registered: 10-2018 |
System is offline again, this time over 12 hours and counting https://freom.smshosts.com | |||
Des - NowSMS Support Board Administrator Username: Desosms Post Number: 6337 Registered: 08-2008 |
The entire system was restarted about 20 minutes ago. This time we were able to capture more data to analyze where the failure is occurring. |