Gateway keeps sending SMS messages on its own

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Author Message
BC Information Systems - Sieghart
New member
Username: Bcis_sieghart

Post Number: 1
Registered: 07-2005
Posted on Friday, July 01, 2005 - 11:54 am:   

I need some help here.

When I send a large number of messages (about hundreds), sometimes when a message is delivered to the recipient, the .REQ file in the Q folder for that message does not disappear automatically. This leads to the gateway automatically resending the messages on its own. The first time this happened I was sending to 700 people and some customers complained that they received the same message about 10 times or so.

I am using the Itegno 3000 Modem.
Does the problem lie in the modem, or the gateway settings? There's nothing uncommon in the SMSGW.ini and SMSDEBUG.log files, and in the SMSOUT- files, the messages have been shown as "OK" (means delivered), but later the same messages for the same phone number will reappear again. Let's say there's a line that says ... +628165447071 OK ... and later there will be the same line (only differs in the time) below that line somewhere.

How exactly does the Q folder work? Why sometimes it fails to delete the .REG files automatically? Occasionally, some .ERR files will also appear.

Regards,
Sieghart
BC Information Systems

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