Motorola E380 Can use for sent/recieve SMS/MMS

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SMS & MMS Technical Forum » NowSMS Support - SMS Issues (Product Support Only) » Archive through October 19, 2005 » Motorola E380 Can use for sent/recieve SMS/MMS « Previous || Next »
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Unregistered guest
Posted on Tuesday, August 09, 2005 - 01:01 am:   

Motorola E380 Can use for sent/recieve SMS/MMS
Posted on Friday, September 02, 2005 - 01:03 am:   

Hi I just decided to get a new phone when I saw the one my friend got for her birthday and it is a Motorola E380 and its a Dolly one from Target and I was wondering if i could get the same like the pink with dolly written on it or if not the same phone but with a purple cover and if u could send back to my hotmail that would be the best way my how mail is that would be great thanks so much
Bryce Norwood - NowSMS Support
Board Administrator
Username: Bryce

Post Number: 4859
Registered: 10-2002
Posted on Friday, September 02, 2005 - 03:50 pm:   

Generally speaking, we haven't had great experience with using Motorola phones as GSM modems.

In fact, because of some differences in how Motorola phones implement the "AT command" support for sending SMS messages, most versions of NowSMS will not recognise a Motorola phone as a GSM modem. The error that is returned by NowSMS is "Modem does not support SMS".

We've done some more research, and have discovered that Motorola does include support for this GSM modem/SMS functionality in many of their phones, however they implement some functions differently.

So, we've just posted an update, v5.51f, which can be downloaded from This is a ZIP file that can be installed on top of any existing v5.51 release. (Stop currently running NowSMS services, use the files in the ZIP to update the existing installation, then restart the NowSMS services.)

This version will get past the "Modem does not support SMS" error on Motorola phones that do include this GSM modem/SMS support.

However, be forewarned that our testing has revealed that a number of these Motorola phones do not support sending binary messages because of an apparent bug in their GSM modem support when processing any message that includes "user data header". (User data header is used for WAP Push, MMS notifications, EMS, Nokia Smart Messaging, and long text messages.) For this reason, using a Motorola phone as a GSM modem might only allow you to send text messages. Although binary SMS messages are not supported, it will still be possible to send MMS messages by routing MMS messages to an operator MMSC over GPRS.

To route MMS messages to an operator MMSC over GPRS, you need to add an "MMSC Routing" definition to connect to the operator MMSC over GPRS, and make that your default route for sending out MMS.

General configuration info on this setup can be found here:

Also, you might find the following helpful for some understanding of how MMS works:

MMS settings are operator specific, and you can find many different operator settings in the following thread:

Discussion of alternative modem devices can be found in the following thread:
Unregistered guest
Posted on Friday, September 16, 2005 - 06:02 am:   

i have the motorola E380 and i recently lost the pink 'dolly' cover. i live in australia and cannot find any covers anywhere. please reply to my email,
thanks, sophie

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