SAR Problem #2

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SMS & MMS Technical Forum » NowSMS Support - SMS Issues (Product Support Only) » Archive through February 02, 2006 » SAR Problem #2 « Previous || Next »
Author Message
Anonymous
 
Posted on Tuesday, October 25, 2005 - 02:32 am:   

Hello,

This is the third issue that we encountered. Our customer has sent a msg which is more than 160 characters. NowSMS is supposed to segment and reassemble the msg into one .SMS file but it did not. Instead, two files were generated (see attached files). I need help re this because this is the third time that my customer asked us, and we need you to resolve it.

Thanks,

NowSMS Customer
SN: 2605, 2604
text/plain
435ADB84.SMS.txt (0.3 k)
text/plain
435ADB86.SMS.txt (0.1 k)
Bryce Norwood - NowSMS Support
Board Administrator
Username: Bryce

Post Number: 5173
Registered: 10-2002
Posted on Tuesday, October 25, 2005 - 07:53 am:   

Hi,

There are no headers in the messages to indicate that they are a concatenated message.

This might be a limitation of the sender's device or it might be a limitation of either the sender's or receiver's network.

But basically, I'd expect that if the user were to send a long message to another mobile phone, I would expect the mobile phone to also receive it as multiple messages.

-bn

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