Recieving SMS 1 mpm

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Kelly Canada
New member
Username: K_canada

Post Number: 1
Registered: 05-2009
Posted on Tuesday, May 19, 2009 - 01:02 pm:   

I am using v2008.06.03, and almost finished with our Trial version (30 mpm)once we resolve this issue. We have an SMPP connection to our SIM provider, with inbound traffic coming from Trimble GPS units. I am recieving and logging between 8 and 12 mpm, but I am only recieving 1 mpm (to the second) on my web interface from the 2-way. I see just over 6000 messages in que when I select "View" on the 2-way tab.
Any ideas? Thanks in advance!
Kelly Canada
New member
Username: K_canada

Post Number: 2
Registered: 05-2009
Posted on Tuesday, May 19, 2009 - 02:07 pm:   

Here is my log file if that would help out.

application/octet-streamSMSDEBUG log
SMSDEBUG.LOG (18.2 k)
Des - NowSMS Support
Board Administrator
Username: Desosms

Post Number: 825
Registered: 08-2008
Posted on Thursday, May 21, 2009 - 06:26 pm:   

Hi Kelly,

Did one of our sales people send you a code for an extended trial perhaps?

This type of 1mpm behaviour is characteristic of an invalid serial number.

I seem to be seeing this issue more and more, so if you were sent a temporary trial extension code, could you e-mail the file to nowsms@nowsms.com with "Attention: Des" in the subject line, and I will help you get this sorted.

--
Des
NowSMS Support
Nathan Kolta
New member
Username: Nakolta

Post Number: 1
Registered: 06-2009
Posted on Tuesday, June 02, 2009 - 05:34 am:   

Hi Bryce,

What do I ask my carrier to find out what SMS speeds they allow us to send?

Most Sincerely,

Nathan
Des - NowSMS Support
Board Administrator
Username: Desosms

Post Number: 881
Registered: 08-2008
Posted on Tuesday, June 02, 2009 - 01:11 pm:   

Hi Nathan,

If you're using a modem, unfortunately you pretty much just have to try it and see what the results are.

If you're using an SMSC account (e.g., SMPP), then they will tell you. In SMPP environments, you typically have a fixed upper speed limit (and there are a variety of tweaks that can be made in NowSMS to get you sustained throughput at that upper speed limit).

With modems, you're limited to how quickly the network accepts your messages, and most of it is outside of your control.

Signal strength can be a big issue (if the modem has a weak signal, it will be slower). Overall operator network performance is an issue.

Whether or not an operator supports SMS over the packet network (we refer to this as SMS over GPRS, but it could also be EDGE or packet switched 3G) is also an issue ... unfortunately, many mobile operators seem to have disabled this support and only support SMS over the circuit switched network. (Another thread suggests that you are in the US, and our experience has been that while SMS over GPRS support was somewhat widespread a few years ago, it is rare, if not non-existent, today.)

--
Des
NowSMS Support

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