Not Recieving Sent sms

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SMS & MMS Technical Forum » NowSMS Support - SMS Issues (Product Support Only) » Archive through February 09, 2012 » Not Recieving Sent sms « Previous || Next »
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Sushama
New member
Username: Sushama

Post Number: 1
Registered: 07-2011
Posted on Wednesday, July 20, 2011 - 05:28 am:   

the sms that i had sent was not resceived onto my number... plz help .. it is not giving any error..
Des - NowSMS Support
Board Administrator
Username: Desosms

Post Number: 3346
Registered: 08-2008
Posted on Wednesday, July 20, 2011 - 01:45 pm:   

It would help if you provided detail regarding your configuration.

For starters, what type of SMSC connection are you using?

Do you have an SMSC connection?
aldushi
New member
Username: Alda

Post Number: 1
Registered: 08-2011
Posted on Saturday, August 20, 2011 - 07:21 am:   

my smpp says it is connected, and i receive messages but when i try to sent back in this url: http://192.168.1.100:8800/ they don't go. what's the problem???? my smpp can not connect to the server??? when i test the connection it says its okk...

thanks
aldushi
New member
Username: Alda

Post Number: 2
Registered: 08-2011
Posted on Saturday, August 20, 2011 - 10:16 am:   

can i have a resp today please?????!!!!!!!!!!!!!
Des - NowSMS Support
Board Administrator
Username: Desosms

Post Number: 3428
Registered: 08-2008
Posted on Monday, August 22, 2011 - 07:54 pm:   

I don't have any information about your configuration.

Are you seeing an error message somewhere?

What does NowSMS show on its "Service" page? Does it show any messages in the "Outbound SMS Queue"? Does it show any "SMS Sent"? "SMS Failed?"

This is the "Service Page" I am referring to:

NowSMS Screen Shot

I'd also be curious to see the SMSOUT-yyyymmdd.LOG file.

--
Des
NowSMS Support
Avishek Das
New member
Username: Adas

Post Number: 1
Registered: 11-2011
Posted on Wednesday, November 09, 2011 - 09:47 am:   

hello
i am having a problem sending sms to any number. whatever sms i send from the web interface, it comes back to local inbox insted! when i take a look at smsout.log i see 2011-11-09 14:11:33,smsout,4EB14890.req,127.0.0.1,+8801674356396,ok -- LocalUser:adas.wh,SubmitUser=adas.wh;Text="Hello World"
i am using SAMSUNG Mobile USB Modem (test pass), SMS Access: GSM
Avishek Das
New member
Username: Adas

Post Number: 2
Registered: 11-2011
Posted on Wednesday, November 09, 2011 - 10:33 am:   

under Service tab SMS Sent: has no entry!
Outbound SMS Queue: Empty
SMSGW.INI
[SMSGW]
WebAuth=Yes
WebMenu=Yes
WebPort=8800
SeparateUserQueues=Yes
ReceiveSMS=No
ReceiveMMS=No
PHPEnable=No
PHPAllowRemote=No
ReceiveSMSCharset=utf-8
SMPPServerEnquireLink=120
SMPPServerMaxConnectionsPerUser=4
SMPPPort=8802
SMPPPortSSL=8803
DebugModePoll=Yes
Modem1=SAMSUNG Mobile USB Modem #7
Debug=Yes
[Inbound SMS Routing]
adas.wh=+88*
[SMPP]
UseTLV=Yes

thanks
gsl4all
New member
Username: Gsl4all

Post Number: 2
Registered: 11-2011
Posted on Thursday, November 10, 2011 - 02:24 pm:   

Hello,

my sms not deliver. When send via web interface message comes Like : Message Submitted. MessageID=4EBAAB83.req, Recipient=9XXXXXXXXX.

SMSC Connection Type: GSM Modem (Nokia 3110 USB modem)
Modem Test PASS.
All Service is ok(Running).
In the Gateway tab shows: SMS Submitted 10 SMS Sent 10, but not yet delivered.Pls Help me.

Thanks.
Bryce Norwood - NowSMS Support
Board Administrator
Username: Bryce

Post Number: 8003
Registered: 10-2002
Posted on Thursday, November 10, 2011 - 10:55 pm:   

Hi Avishek,

You have an "SMS User" account on your system named "adas.wh". It is configured to receive any messages that are sent to a phone number matching +88*

If that is not what you want to happen, remove the +88* attribute from this user account.

-bn
Bryce Norwood - NowSMS Support
Board Administrator
Username: Bryce

Post Number: 8004
Registered: 10-2002
Posted on Thursday, November 10, 2011 - 11:02 pm:   

Hi gsl4all,


quote:

In the Gateway tab shows: SMS Submitted 10 SMS Sent 10




If you see "SMS Sent: 10", then this means that the modem indicated that the message has been sent.

I would suggest you verify that you can send an SMS using the SMS client in the phone ... be sure to send to the exact same phone number format 9XXXXXXXXX

If you view the SMSOUT-yyyymmdd.LOG, does it show entries like this:

2011-11-10 18:35:48,4CFDE103.req,127.0.0.1,9XXXXXXXXXXX,OK -- Modem Name

Maybe you have made a mistake similar to Avishek who also posted in this thread (see also my reply to him).

If this does not resolve your issue, can I see the SMSOUT-yyyymmdd.LOG file entry?

-bn
gsl4all
New member
Username: Gsl4all

Post Number: 3
Registered: 11-2011
Posted on Friday, November 11, 2011 - 09:14 am:   

First i try to send sms using SMS Client of phone, but sms sending fail. So no any entry in SMSOUT-yyyymmdd.LOG. This does not resolve my issue.
I search for file SMSGW.INI but not found on my PC and NOWSMS installation folder.

SMSOUT-yyyymmdd.LOG:

2011-11-11 14:31:41,4EBAAF73.req,127.0.0.1,9XXXXXXXXX,OK -- Nokia 3110 classic USB Modem,SubmitUser=ganpat;SMSCRouteName=Nokia3110;Sender=9XXXXXXXXX;Text="Good Afternoon"

After Change SMSCRouteName: Nokia3310 to MYPhone

2011-11-11 15:20:12,4EBAAF75.req,127.0.0.1,9XXXXXXXXX,OK -- Nokia 3110 classic USB Modem,SubmitUser=ganpat;SMSCRouteName=MYPhone;Sender=9XXXXXXXXX;Text="Good Afternoon"

Thanks.
Bryce Norwood - NowSMS Support
Board Administrator
Username: Bryce

Post Number: 8005
Registered: 10-2002
Posted on Friday, November 11, 2011 - 02:50 pm:   


quote:

First i try to send sms using SMS Client of phone, but sms sending fail.




If the SMS client in the phone cannot send SMS, I would expect the same result for NowSMS.


quote:

SMSOUT-yyyymmdd.LOG:

2011-11-11 14:31:41,4EBAAF73.req,127.0.0.1,9XXXXXXXXX,OK -- Nokia 3110 classic USB Modem,SubmitUser=ganpat;SMSCRouteName=Nokia3110;Sender=9XXXXXXXXX;Text="Good Afternoon"




It is strange that the modem says that the message is sent. However, if the SMS client also cannot send a message, then this would suggest an issue with the SIM card or account associated with the SIM card.

-bn
gsl4all
New member
Username: Gsl4all

Post Number: 4
Registered: 11-2011
Posted on Saturday, November 12, 2011 - 09:57 am:   

I have working SIM card of Airtel Operator but account have 0 "Zero" balance. Is it important to have any SMS plan on my Mobile Account? Please Guide me.

Thanks.
Des - NowSMS Support
Board Administrator
Username: Desosms

Post Number: 3599
Registered: 08-2008
Posted on Tuesday, November 15, 2011 - 04:50 pm:   

When you send an SMS text message via the modem interface, it is the same as if you sent from the phone.

The operator expects to charge for this service.

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