Cant add modem to SMSC- only Http

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SMS & MMS Technical Forum » NowSMS Support - SMS Issues (Product Support Only) » Archive through February 09, 2012 » Cant add modem to SMSC- only Http « Previous || Next »
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Shavon Smith
New member
Username: Scrappy

Post Number: 1
Registered: 12-2011
Posted on Friday, December 02, 2011 - 08:06 pm:   

Good day,

I am unable to add a modem to my trail version of nowsms. When i click the add button from the smsc tab, the only menu that comes up is the http connection menu. I am unable to choose my connection type to select the modem i have attached.

Please help.
I am running on Windows 7
bruno
New member
Username: Brunostinger

Post Number: 1
Registered: 12-2011
Posted on Friday, December 02, 2011 - 08:48 pm:   

i have the same problem
Shavon Smith
New member
Username: Scrappy

Post Number: 2
Registered: 12-2011
Posted on Friday, December 02, 2011 - 08:54 pm:   

There must be a glitch or something. Bruno which operating system are you using?
bruno
New member
Username: Brunostinger

Post Number: 2
Registered: 12-2011
Posted on Friday, December 02, 2011 - 08:56 pm:   

windows 7 home premium 64 bit
Shavon Smith
New member
Username: Scrappy

Post Number: 3
Registered: 12-2011
Posted on Friday, December 02, 2011 - 09:12 pm:   

tried it for vista and it worked. Apparently windows 7 is the problem
bruno
New member
Username: Brunostinger

Post Number: 3
Registered: 12-2011
Posted on Friday, December 02, 2011 - 09:55 pm:   

i'm have success to configure modem in windows 7.

go to nowsms installation folder, and properties of smsgw.exe. > compatibility> configure this to execute with compatibility with windows xp sp3.

sorry my bad english.

good lucky
bruno
New member
Username: Brunostinger

Post Number: 4
Registered: 12-2011
Posted on Friday, December 02, 2011 - 10:23 pm:   

after shutdown the system the same problem appear
: (
Shavon Smith
New member
Username: Scrappy

Post Number: 4
Registered: 12-2011
Posted on Friday, December 02, 2011 - 11:12 pm:   

Maybe there is something we can do. Thanks for the advice though bruno. If you get any further please let us know.
Des - NowSMS Support
Board Administrator
Username: Desosms

Post Number: 3650
Registered: 08-2008
Posted on Saturday, December 03, 2011 - 10:46 am:   

Are other connection types (SMPP) available?

The problem suggests that one or more DLLs is missing from the install. My suggestion would be to reinstall, and pay attention to see if a virus scanner might be blocking a file. (If it is, please let us know so we can report the issue.)

Someone else reported a similar issue last week, and a reinstall fixed the problem.

If only the modem option is missing, this suggests a failure to query modems on the system. Do you see your modem if you go into phone and modem options in the Windows Control Panel?

--
Des
NowSMS Support
Mohamed Gumati
New member
Username: Gumati

Post Number: 1
Registered: 02-2012
Posted on Thursday, February 09, 2012 - 04:59 pm:   

how to fix this problem ?
Des - NowSMS Support
Board Administrator
Username: Desosms

Post Number: 3769
Registered: 08-2008
Posted on Thursday, February 09, 2012 - 07:44 pm:   

Update your virus scanner. Also check virus scanner logs to see if any installation files were blocked.

Un-install and Re-install NowSMS. (Be sure to use the version from our web site: http://www.nowsms.com/download-free-trial)

If the problem persists, I would like to see a screen shot to understand exactly what you are referring to.



The "GSM Phone or Modem" and "HTTP SMSC" options should ALWAYS be present.

Other options may be missing if a virus scanner has blocked a DLL from being installed.

If the only choice is "HTTP SMSC", then you are using a version from one of our OEM partners. We do have a couple of OEMs who are authorised only to use the "HTTP SMSC" interface.

Be sure to use the install from our web site: http://www.nowsms.com/download-free-trial

--
Des
NowSMS Support

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